I just did a test this morning on Edge and it popped up with a banner saying I had connection issues which might affect my upload, but I've checked my connection and it's absolutely fine. Anyone else got this?
I have a joint UC claim with my husband. For the past five months, we haven't received any payments.
Recently, I received an inheritance which has taken my savings well above the £16,000 savings threshold. I updated my circumstances on the same day I received the money, as I understand this means our claim will no longer be eligible and will need to be closed.
However, today I received a message asking me to attend a further evidence review appointment and provide three months' worth of statements from all of my accounts. I replied to explain that I cannot attend at the time they've scheduled and that the change in my circumstances is due to the inheritance, which I believe will result in the claim being closed anyway.
I have two questions:
I have already left a journal message explaining that the money is from an inheritance. I have also noticed a new item on my UC to-do list asking me to declare changes in circumstances. When I open it, it asks for all of my account balances, but I already provided this information on Friday when I reported the inheritance. Because of that, I'm confused about whether I need to complete it again.
Is anyone else hving this problem on Usertesting, finishing the test, but it doesn't upload? I just end up with a usertesting showing when I swipe down on my screen showing "preparing to upload" but it doesn't do it. This is the second time today this has happened