u/Mushibis

Only had the Osight SE GN 2 for a day. Took it to the range to zero it on my Sig P365 and put maybe 50 rounds through it. When I got home, I noticed a little circular disc thing loose inside the optic just bouncing around.

You can’t really see it in the video, but if you hold it at the right angle with light behind it, you can tell it’s leaving some kind of mark on the inside of the lens. Not sure if it’s actually a scratch or maybe adhesive transfer, but something’s definitely off.

And don’t worry - I wasn’t banging it on anything hard in the video. There’s a foam desk pad under it.

I submitted a warranty claim through their website with pics and the serial. They make you choose where you bought it (Amazon, eBay, etc.), but didn’t ask for a receipt or anything.

Customer service emailed me in like 30 minutes after submitting the warranty form (around 5pm on a Saturday), approved it, and sent me a prepaid USPS label to send it in. Said they’d inspect it and decide whether to repair or replace.

But then a couple minutes after that email, I got another email from the OSight store with an order confirmation for the same optic at $0 cost. So I’m guessing the whole “we’ll inspect it first” thing is just a generic template they send out.

Honestly pretty impressed with how fast they handled it, but bummed I spent time zeroing the optic to now having to return it. Hopefully the replacement is defect free.