u/NF2G2024

I own a 2022 Ram 1500 Limited 4x4 (5.7L HEMI eTorque, ZF 8-speed automatic), approximately 40,000 miles.

For roughly two years, the transmission has produced a hard, jarring downshift and lurch during normal low-speed deceleration, consistently when slowing from ~20 mph to a stop. It happens right around 12 mph. This occurs both when the engine is cold and fully warmed up, ruling out a cold-start explanation. It happens under normal city driving, not towing or aggressive driving. The jolt is forceful enough that passengers, including my spouse, are reluctant to ride in the vehicle.

I brought the truck to an authorized Ram dealership (Greenway Dodge, Orlando, FL) and left it overnight. The service manager stated this was “normal” behavior and that his own vehicle did the same. When I noted it happens warm as well as cold, I was told nothing could be done. No diagnostic codes were pulled, no fluid inspected, and no TSBs checked during the visit.

I have checked other RAM forms and it does seem to be a thing. I am curious if anybody has had a similar experience and what, if anything, were you able to do to either fix it or get the dealership to fix it?

I own a 2022 Ram 1500 Limited 4x4 (5.7L HEMI eTorque, ZF 8-speed automatic), approximately 40,000 miles.

For roughly two years, the transmission has produced a hard, jarring downshift and lurch during normal low-speed deceleration, consistently when slowing from ~20 mph to a stop. It happens right around 12 mph. This occurs both when the engine is cold and fully warmed up, ruling out a cold-start explanation. It happens under normal city driving, not towing or aggressive driving. The jolt is forceful enough that passengers, including my spouse, are reluctant to ride in the vehicle.

I brought the truck to an authorized Ram dealership (Greenway Dodge, Orlando, FL) and left it overnight. The service manager stated this was “normal” behavior and that his own vehicle did the same. When I noted it happens warm as well as cold, I was told nothing could be done. No diagnostic codes were pulled, no fluid inspected, and no TSBs checked during the visit.

I have checked other RAM forms and it does seem to be a thing. I am curious if anybody has had a similar experience and what, if anything, were you able to do to either fix it or get the dealership to fix it?