BUS overvoltage error on Elite 100 v2
Hello,
I've already opened a ticket with support, but while I'm waiting for their reply, I wanted to ask if anyone else experienced similar and have found a solution.
I've received a brand new Elite 100 v2 a couple of days ago (EU version), but while the DC output and solar charging works flawlessly, I've been experiencing odd issues with the AC output. I am using the station as the exclusive power source of my PC, monitor, and wall-mounted air conditioner and while these are running, everything works well.
But once my devices are turned off, I experience one of two (or both) oddities:
- The station keeps showing a large load, where there should be none/minimal. I tend to see 300-400W on the output, despite all devices being shut off and my kill-a-watt showing only 3-4W. Occasionally, this number jumps to 0 and then back to 300-400.
- The more alarming issue is that the station sometimes emergency shuts itself down with a loud click, while none of the plugged in devices are in active use. The AC button starts blinking, and the app says "E006 - BUS overvoltage". This tends to happen after 5-10 minutes of idling, with no obvious warning sign.
I have the newest available firmware, the issue happens with both the box being plugged into the grid and without, with grid self-adaptation on or off (if I keep it off, the box's relay keeps loudly clicking and complaining about grid oscillation), and I don't believe it's caused by any of the devices as I've been previously using an Anker Solix power station in the same setup and I've never experienced any overloads.
Thank you for your help.