
Dongle problems HyperX Cloud Alpha Wireless
Hey everyone,
I have a pair of HyperX Cloud Alpha Wireless headphones that I absolutely love.
Unfortunately, the USB dongle was physically damaged, I want to believe that it was because I was connecting and disconnecting them a lot, since I used them for gaming and for my work laptop
It currently has a loose connection, sometimes the microphone works and sometimes it doesn't. I've already confirmed it's the dongle because the headphones works perfectly fine. Does anyone know where I can get a new dongle?
I'm from Mexico and I already emailed technical support, but since my warranty has expired they can no longer get me that part, and they don't sell it either. I'd like to know where I can get a new dongle, The headphones are in great condition and I've taken good care of them, and I don't want to throw them away for something that has an easy solution
(Taking the photo, I just realized I have a lot of HyperX products hahaha)