Gag clause for refund at Watters Creek Dental
This place offered a refund after work didn't go as expected but wanted a signed contract that asks for confidentiality including the existence of the contract itself as well as non-disparagement to any source. The enforceability/legality of this is quite questionable from research.
This place has that 'too good to be true' look to its ratings. I guess this kind of practice explains things if you can just pay people for their silence. They also do a semi-review gate where it links to google reviews if you're happy but it also has an internal review form if you're not. Also I've been seeing non-favorable ratings get removed.
Would definitely not recommend this office. Dentist handled the situation about as poorly as possible, avoided any accountability, and came off as inexperienced despite not being a new grad. I've also experienced really off-putting attitude from staff even before any of this.
How would you feel about the gag clause? Anyone else have a similarly poor experience?