Just called Capital 1 CSR regarding my 14400 door dash points that didn’t track…
So back in April 2, there was an insane capitalone offers of 14400 miles for purchasing any door dash order. I immediately ordered Wendy’s and followed all the instructions. Spent $3.40 on a mini burger.. and waited for the points to post…
It never tracked… bummer.. called 45 days later to ask about my points. The CSR told me to call after 90 days…
Well today is exactly 90 days… I called and was connected to exclusive product service division. They verified that I made the correct purchase using my VX..and verified the door dash offers. My door dash status however went into inactive status during the 90 day waiting period - so it took a while for the CSR to bring up my history- once everything was confirmed- they agreed to give me the “courtesy “ 14400 miles- it’ll take 7-10 days to post..
keeping my fingers crossed - that this will post soon..