r/ChaseSapphire

Image 1 — Confirmed Paze on Stubhub
Image 2 — Confirmed Paze on Stubhub

Confirmed Paze on Stubhub

I’ve seen a few comments on posts but wanted to formally share that I received my 10% points bonus for tickets purchased via stubhub.

When checking out, make sure you select “more payment options”, select Paze, sign in and select the sapphire card in your Paze account.

When I did that, it looked like I was still paying directly with my sapphire card, but since I logged into Paze, it still counts

u/TheRecklessHedonist — 3 hours ago

Hyatt "Edit" Mexico City - Horrible

This review is for the Hyatt Andaz (NOT the Regency): Not certain how this hotel made the 'edit' cut...the hotel lounge is built around "pints and paws" for local petowners, the roof top restuarant blares music and the pool is in a state of complete disrepair - hundreds of one inch tiles missing, dirty - READ Unuseable. The rooms, many have a 4+ foot diameter infrastructure column running through the center of the room, between the bed and the window - ZERO view. The escalator with red carpet is SO out of date, like a filthy casino. There was a "call this number for a massage sticker' on the bathroom mirror from the 1990s that the hotel clearly has tried to remove - unsuccessfully, stained into the mirror glass. Just so gross. Will write CSR and suggest review of their edit classification - but the single thing this place had going for it, location. But the rest totally overshadows even that strength. PS. The drinks are terrible, with 4-5 bar tenders standing around - bullshitting. I accept that if things are in order - but it was DIRTY....each day of our 4 day stay. Bottom line: NO BUENO.

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u/RefrigeratorBusy3764 — 1 hour ago

CSR hotel price match possibility

I booked two hotels on the Chase portal yesterday using my CSR. I don’t se yet the price match function in my portal (my understanding is that a message shows up when running a search) but I’d like to use it. Any chance I can take advantage of it even if the function hasn’t rolled out to me yet?

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u/Patrizioerre — 4 hours ago

Anyone else having trouble connecting to Paze this morning?

Trying to book united flights and when I click "sign in to Paze" I just get a never ending loading screen.

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u/merlin242 — 5 hours ago

BOS Reserve Lounge question

Flying out of Boston, which is the closest TSA checkpoint to the Chase lounge at B40? Last time I flew, I evidently went to the wrong checkpoint as I had to walk the entire U of terminal B.

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u/HappyinKY11 — 5 hours ago
▲ 511 r/ChaseSapphire+3 crossposts

( ノ ^o^)ノ Pay day is in T-2 days!!!! I AM ABOUT TO BE ONE HAPPY MAN. Gonna use my paycheck to pay off the balance of my credit card. Spending this weekend at the lake to celebrate my friend's bachelor (and celebrate myself). I'm so relieved. I think technically I'll have one more interest charge hit sometime in May, but for the most part, I AM FREE.

u/Ok-Manager-5465 — 18 hours ago

Priority Pass in ATL - total fail of a benefit

In ATL hoping to stop at a lounge and got this text after joining the waitlist. 80-100 minute wait! Consolation prize was some jelly beans and crumbles of tortilla chips at the Priority Pass grab and go thing (?) next door. Leaving the for AMEX and Delta ecosystem this summer….won’t be sad to leave this trash behind.

u/jmwjmw22 — 18 hours ago

Complained to Chase about DoorDash

Today, while I went to use my monthly DoorDash credit, I was presented with the $20 pickup minimum in my app.

This pissed me off so much that I submitted a complaint to Chase about it (I was really looking forward to getting a donut and coffee from 7-11). I figured that they should know when one of their card benefits becomes less valuable.

Anyways, a rep actually responded to my message within the day. Said they would “pass it along” to their marketing and partner relations team.

This is my first time posting on this subreddit and I see the recent posts about this DoorDash change. May I suggest that if you are upset about this, that you also submit a complaint to Chase about it. If enough people complain, maybe the Chase overlords will listen and do something about it with DoorDash. Make sure to mention you’re thinking about canceling your card.

Here’s the message I sent them for reference:

I am submitting a complaint about one of your rewards partners. My Chase Sapphire Reserve card includes the $10 monthly credit for DoorDash. Me and my husband (who also has his own Sapphire Reserve card) have enjoyed using this benefit. Recently, DoorDash has imposed a $20 minimum on pickup orders. This makes the credit way less valuable to us, as we are forced to pay more money to use it. I want you to be aware because it devalues your card. I hope you can help reverse this DoorDash minimum for Chase customers. I have already been on the fence about keeping my card due to the annual fee increase, and this persuades me even more to cancel the card.

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u/Like54short — 18 hours ago

If you buy stuff on discount you can satisfy the $20 minimum and barely pay for the items

u/jimmyb1996 — 19 hours ago

Does anyone think lyft promos are rip offs? Do they see my sapphire reserve and automatically think I'm too rich to care?

I can understand sleazy sh*t like upping the base fare by a few bucks to make the $10 promo more like $5. But this is laughable. It's literally doubled.

Edit: swipe for the Uber fare

u/goldenpleaser — 1 day ago

Pay over time - what a joke!

For anyone who is using a pay over time, be warned that if you pay an amount outside of your monthly payment and interest saving balance it in fact does not go toward your pay over time plan. A representative on the phone told me it would, as well as the attached message when I made extra payments. I have now paid over the amount of the pay over time plan and plan still says active and is asking for a $800 payment for 3 more months to pay the plan off.

Not only have I paid the plan off my balance is also now lower than before I started the plan. Went into a chase bank to talk to a rep, they said they can’t do anything and called “the back office” they said a percentage of extra payments goes toward your pay over time plan. I asked them what percentage, because the amount they are saying I owe each month is not lower, therefore a percentage must not be coming off of the total due. So now I will be making 3 payments of over $800 after already paying more than what I as owed.

Beyond frustrated and this is an exact reason I don’t bank with Chase, only have a single credit card.

Wanted to pass this info along for anyone that might need it.

u/teeitup002 — 1 day ago

Che Fico restaurant credit

Anyone know if the Che Fico restaurant credit (the open table list) works at either of the Che Fico restaurants at Chase center? The pizzeria or the new bar

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u/Curious-Cellist-188 — 16 hours ago
▲ 43 r/ChaseSapphire+1 crossposts

I was able to use both my $500 Southwest CSR credits to offset one $1,000 flight

For those curious, I had two $500 Southwest credits due to CSR spend. I earned one last year that expires end of this year, and one this year that expires Dec 2027. I don’t fly Southwest often, so was interested to see if Chase would apply both credits to a flight that costs over $1,000. And yes, they do.

I purchased the flight on Chase travel and it cost $1,147.23. The same day the charge fully posted to my account, the full $1,000 of available Southwest credits were applied. So final cost of this flight was $147.23

Interesting note, my 8x UR awards only applied to the $147.23 net cash charge and not the full $1,147.23 spend. That’s kind of a bummer but well worth the trade off.

Anyways, just passing this info along since I couldn’t find anything definitive on Reddit or elsewhere about this. Yes, you can apply both Southwest $500 credits to one flight itinerary.

u/MarcBK — 1 day ago

Edit Credit/ Chase Hotel Credit usage on IHG Intercontinental San Diego and FontaineBleau Las Vegas

Alright guys,

I booked two separate trips. One at the Intercontinental San Diego and One at FontaineBleau in Vegas.

I’m getting conflicting information from Chase Travel and the actual hotels.

Intercontinental San Diego states that the resort fee is covered by The Edit booking. I called chase and the lady stated there are NO RESORT fees at all at the location. So I’m confused.

And then comes Las Vegas…

Fontainebleau states that we will be charged a 50 dollar resort fee per night IN ADDITION to what we already paid through EDIT/ Chase.

The bookings for Edit/ Chase state all taxes and fees included. I looked on here and saw people had different experiences in the past. Anyone recently stay at these properties?

Not sure if I used the right tag. It is regarding rewards :)

Details on booking:
Fontainebleau Las Vegas: 2 night stay 479. RESORT FEE is 50/night.

So $579 total.

Includes:
$70 daily breakfast credit…. So $140 for the stay.

$100 dining credit that can be used at any restaurant in the hotel.

$25 Welcome amenity that can be used on beverages at any restaurant/ bar at the hotel.

$579-$250= 329 TOTAL.

Direct booking:
$345.80 for just the room/ taxes/ INCLUDING resort fee. With the California deal they have right now. No food/ drink credits.

Intercontinental San Diego:
2 night stay for 990.58.

Includes:
Continental breakfast for 2 per day. $29/ person per day.
So $116 total.

$100 property credit for food.

Welcome Amenity

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u/masterkproductions — 23 hours ago

Paze Wallet Ineligible Card Bug

Like many folks here, I'm running into the bug where the Chase app tells me that I have no eligible cards when I go to add my CSR (and OG Freedom) to Paze to take advantage of the 10x bonus.

This is a minor update, but I called in to the CSR phone line today to try and resolve. Over the last few days I have been going back and forth through the Secure Message Center to try and resolve, and the latest secure message advised me to call in. When I explained the issue the phone rep immediately knew what I was talking about and said they were aware of the issue and have been getting lots of calls about it and that they were prioritizing a broader fix, hopefully within the next 48 hours but exact timing depending on the tech work needed to fix it.

Hopefully their tech teams can figure out what's causing this and get it resolved! Got a Disney trip coming up and was stoked to get that 10x on some of it through Newegg gift cards.

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u/HanshinFan — 1 day ago

Chase Saphire Preferred workaround for 3x online groceries for Star Market?

Anyone know if there's a workaround to get the 3x points on online groceries for Star Market? Do not have any other grocery stores that have online payment unfortunately other than Whole foods but its usually too expensive

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u/Agitated-Command6456 — 22 hours ago

Chase banker told me referral could only be added after approval, but customer service says it had to be used before applying. Any advice?

Hi everyone,

I recently applied for a Chase credit card at a branch with the help of a banker. Before applying, I had a referral link from a friend, but the banker told me that the referral should be added after approval, not before submitting the application. Based on that guidance, I did not apply through the referral link myself and instead completed the application with the banker’s assistance.

After approval, I called Chase customer service to ask about adding the referral. The representative told me that the referral link generally needs to be used before the credit card application is submitted. They opened a review case to see whether the referral bonus can still be honored for my friend, but they said it is not guaranteed.

What makes this more frustrating is that this is actually the second time I have run into an issue like this. When I applied for my first Chase credit card, I also had a referral link, but the banker told me I could not use the referral link for that application. Now, with this second card, I was told the referral should be added after approval, but customer service is saying it should have been used before applying.

I also emailed the banker and asked whether the branch side can help escalate the issue, since I relied on the information provided during the branch appointment.

Has anyone dealt with a similar situation with Chase referrals? Is there any realistic chance Chase will manually honor the referral bonus? If customer service denies it, would it make sense to file a complaint through Chase or CFPB, or is this usually not worth pursuing?

I’m not trying to overreact, but I feel frustrated because I would have used the referral link before applying if I had been given the correct information.

Thanks for any advice.

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