u/Due_Emotion2011

My wife just got her Chase sapphire preferred card a little over a month ago. Thankfully just in time to qualify for the 100k sign up bonus. Our house burned down a couple of weeks ago so we had alot of purchases to put on the card. We had already spent close to 4,000$. Also we just submitted a payment of 3000$ this weekend to pay off a large portion of that. Well this morning with no warning, no heads up, no reasoning, they closed her account. No points, nor explanation, nothing. She tried to call them and was told they will not disclose why over the phone. We feel so blind sided and lied to. Has anyone experienced anything similar or have any advice.

Is there a solid hotel to book through chase transfer partners in manhattan? I have about 120,000 points potentially 140,000 if needed. Really want a nice view. Looking to book two rooms. I had my eyes on the hyatt place new york/chelsea but they weren’t offering me proper room selection with points.

I am traveling soon with my lady, my mom and sister. I have a 0$ companion pass and 50k points. Can i buy my ticket and use my companion pass for my girl. IN A SEPERATE TRANSACTION. Pay for my mom and sister’s tickets using my points? Is that allowed?