r/AlaskaAirlines

With ambitions of being the 4th largest airline, I think Alaska needs to expand eastwards in addition to international.

Curious if people have thoughts on what a logical move would be? I think they should try for DEN. Becoming the 4th largest is probably going to happen at the cost of Southwest was the airport seems large enough to support multiple airlines.

I’ve had to cancel a bunch of award flight bookings I’ve had recently. I’m positive that I had at least 30-40k more than 100k miles before I canceled round trip flights to Australia. These flights were worth 140,000. I’m currently showing 240,000 miles in my account. (I also had to cancel a few other smaller flights which has added to the confusion). My points activity shows the Hawaiian flights “redeposited” right next to the day I booked them. I swear they can’t have been though.

You may say, well they take time to post. Then they really shouldn’t say redeposited yet if they haven’t been. And it also bothers me because awhile back I called about a Hawaiian leg I had canceled (I was looking for miles I didn’t see in my account) and they said “oh yeah it back dates to when you booked the flight”. This is true but it makes it very hard to determine if you actually got the miles back unless you’re keeping a constant monitor on your miles. Now I’m wondering if I ever even got those!

Anyone else running into this with Hawaiian flights through Alaska? I haven’t had any problems with my Alaska Airlines operated flights.

I’m sure there’s a million other posts like this and I just want someone to respond directly to me and my fears about this. I could go to the fear of flying subreddit but none of those are really resonating with me and I am specifically flying Alaska this time and I never have. I am going on a trip to Alaska flying Alaska airlines here soon. Going to Seattle and then to Alaska. I have been on planes a bunch in my life and have NEVER been scared of them and usually am excited. I’ve even flown direct to Hawaii before and was just bored of anything but certainly not scared. But something about this time I am terrified of this upcoming flight. Idk if I’m just older and have more anxiety now or if I’m scared about the new airline or what but I am terrified for this trip and am struggling to get excited for it. Does anyone have any thoughts or advice they want to share? How is Alaska? Are flights around Alaska safer or more dangerous than other continental US flights? I keep googling deadly plane crashes and I don’t think that is helping but I’m trying to make myself feel better by knowing the odds are low. The idea of knowing my plane is going to crash before it does just seems so terrifying not getting to say goodbye to my loved ones before just plummeting into a mountain or something. I am aware the odds are ridiculously low but I can’t shake the idea that if it would happen to anyone it would happen to me and acknowledge that I’m not I not invincible. Freak things can happen so why wouldn’t it happen on my flight. I mean according to the odds couldn’t I be due for a crash? I know I sound irrational and that’s what my whole family is telling me I just can’t shake the fear.

I flew earlier today across country in the row behind exit. There was a family of middle aged couple and one set of elderly parents taking up 4 seats of exit row. Older man had to be called twice to put his book down and pay attention to the questions. The middle aged son (or son in law) got everyone’s bags down. The elderly man sort of managed his own after the jet way but walked at a diagonal (I’m sure I’ll do that too one day !) and middle age son did need to come back and reorganize him. Elderly mom seemed a little more with it, but no pro athlete herself.

I’m sympathetic that they need more room for elderly knees but either the exit row stuff is important or it’s not. Elderly dad was not qualified if it’s actually important

I wonder if it makes sense to figure out more space in the back of the plane for the people who would otherwise get exit row, for their own benefit, rather than because they’re qualified to help others.

I’m trying to book my first award trip for my family of four at the end of October.

About week ago, the flights I wanted were 93,000 points total for all four of us. September dates were priced about the same, so I figured I had a couple of weeks to earn the remaining points before booking.

Now those exact flights cost 140,000 points, even though the cash price is basically unchanged.

Why did the points price increase so much if the dollar fare stayed the same? Does the value of points fluctuate independently from the cash price, or am I missing something about how award pricing works?

I’m new to this, so I’d appreciate any explanation.

What a nightmare. I am / was on flight 16 from Seattle to JFK. We were supposed to land at around 10:30 pm, EST. At around that time we began to circle JFK and were informed that due to severe weather we would have to circle the airport until it was safe to land. Frustrating, but not the end of the world.

After about an hour and a half of circling we were informed that we were running out of fuel at would have to divert to Albany airport. Things are quickly getting more frustrating and it’s now past midnight.

A few minutes later (maybe longer, maybe less? Everything is blurring together - I haven’t slept in so many hours) we are informed the lavatory’s are broken. There is mechanical issue and they are full (of shit and piss). Now we have no bathrooms. We finally land at Albany airport. The bathrooms still don’t work. I’m about to pee my pants and I’m panicking. It’s maybe 2am at this point. They are trying to fix the bathrooms. Finally they say they are going to let us get off the plane. The plane moves to a terminal and we get hooked up to an exit ramp (I forget what you call them, I’m so tired). The pilot then informs us that if we exit the plane we cannot get back on because the airport has no staff to re-board us. People are fighting and tension is high. They are still trying to fix the bathrooms so we can take off and go to JFK.

Finally, at around 3:30 am they tell us they can’t fix the bathrooms and we will have to deplane. They let us know they can’t get our checked luggage and that they will “mail it to us”. People are becoming very angry.

The pilot informs us we will receive an email about next steps for what flight they will put us on. They tell us that, unfortunately, Albany airport has no Alaska help desk and that Alaska flights don’t typically come here - so they have no Alaska flights to put us on.

At around 4 (ish?) am we get off the plane. It is currently 5:35 am, haven’t slept at all, and we still haven’t not received an email about what to do and what flight we will be put on.

We have called customer service and they have essentially said we need to wait for the email and they have no answers yet.

The icing on top - we had turbulence the entire flight so we never got our in flight meal and only got one snack. We were not offered food or water for many hours and had no access to bathrooms.

Currently still stuck at Albany airport - no email - no idea what the plan is - have none of my luggage.

I feel like this deserves more than a refund?

Edit to add: I’m shocked people are so triggered by this post! And so quick to jump to defend a $5.69 billion dollar company. Makes me wonder if y’all think refunds and flight vouchers will be deducted from your personal paycheck? In no way, shape or form is it helpful to hear I need a perspective shift. This is a shitty situation and the customer service has been atrocious. It’s 10:12 am on Sunday July 5th and we still have not received any information or updates from Alaska on rescheduling / finding a new flight. After numerous calls to customer service we ended up booking a flight with Delta. Obviously things happen with the weather, mechanical issues, refueling, etc - my issue is with the follow up and customer service. Not the weather or the mechanical issue with the toilets.

Hello everyone,

I’m thinking of upgrading to premium class on one of my flights, a long red-eye flight from Anchorage. The flight will be operated on a 737-800, and the seats I’m thinking of is 9 or 10, A side specifically.

On Alaska’s website, it’s saying that 9A is a “partial or no window” seat, but with some of the research I’ve done here on Reddit and YouTube, some report that 10A is windowless, which is definitely something that I don’t want. If anyone has seated in these seats or knows of anything, please let me know! The other rows in front are currently booked.

What is this like? I’ve already noticed I can’t even check in online? What about checked baggage? Let me know your experiences. IAD to ORD on American. ORD to SAN on Alaska.

Hi all! We are planning to fly SEA to LHR round trip this year, debating how to book. We have some points we can utilize at a decent redemption with KLM or Virgin Atlantic. However, the round trip would put us at silver status for Alaska if we book with cash, and the flight cost would be around $1100 per person so not terrible. Is it worth it for the silver status, or should we just utilize our points elsewhere?

Also worth mentioning we get 5x points with our credit card, so will get points on the cash booking with both Alaska and Cap One.

Hi all! I’ve got an upcoming Alaska flight and could use some advice. Each leg is on a 737-900 (Winglets), and after flying Delta for years, the first class price difference was enough to get me to try Alaska instead. It’s also my first Alaska flight in about 10+ years. I only fly once or twice a year now, so I’m pretty excited.

I preordered breakfast and went with the Mochi Waffle x Fried Chicken collab, but if that was a bad move, please tell me now, haha. I also noticed the fruit and cheese and the parm eggs and bacon seem to get good reviews in the sub.

My main question is about the seats. I’ve seen a lot of comments saying the Winglets seats are really uncomfortable, but I was fine on Delta’s A321 Neo, which also gets a lot of complaints, so I’m wondering if it’s more personal comfort than anything. Is it bad enough that I should bring something to sit on for a 6-ish hour flight?

Also looking forward to the lounges in JFK and SeaTac - any pro tips would be appreciated. Thanks so much!

I’ll still have a few months left of my paid membership before renewal when I’ll hit this perk. Will it not start until my current one is expiring? Or can I wait to activate it?