u/Newlife_2ndhalf

Anyone get immediately shut down by customer service when activating their access? I just got my 2024 sportage; had the previous owner removed;once connected the app says I have 3 months complimentary ultimate plan but then I see a welcome email from KIA stating I have 1 YEAR complimentary ultimate. The rep shut it down saying it was bot generated and it won't be honored? If its no good why even send them out! Don't they legally have to honor that? She said it states in the terms and services when I connected the app...who's gonna read all that in the car! So far aside from the car itself my experience with KIA has not been great 🤨

Anyone get immediately shut down by customer service when activating their access? I just got my 2024 sportage; had the previous owner removed;once connected the app says I have 3 months complimentary ultimate plan but then I see a welcome email from KIA stating I have 1 YEAR complimentary ultimate. The rep shut it down saying it was bot generated and it won't be honored? If its no good why even send them out! Don't they legally have to honor that? She said it states in the terms and services when I connected the app...who's gonna read all that in the car! So far aside from the car itself my experience with KIA has not been great 🤨

How do I contact someone at r/Comcast_xfinity regarding a collections notice I received on an account I closed a year ago? Final bill and equipment was paid/sent back and I haven't heard a peep! I can't talk/chat with an agent unless I have an account...anyone have success with the same type of issue?