u/NikonusGames

I want to express my complete dissatisfaction with PlayStation Network's service and account management policies. Recently, I needed to unbind my progress from a cross-platform game (Stumble Guys / Scopely) from an old PSN account to move it to my current main account. The developers gave me a flat "no," clarifying it’s not their fault but due to the strict and absurd restrictions Sony imposes on its platform, permanently blocking third-party logins.

​To make matters worse, this adds to another of PlayStation's most ridiculous and outdated policies: region locking. By mistake, my account has the wrong region set, and Sony does NOT allow changing it under any circumstances. It is incredibly frustrating that after spending my money buying games, cosmetics, and battle passes, the only "solution" PlayStation offers is to create a new account from scratch and lose absolutely everything I already paid for. It is a total lack of respect for the consumer's wallet.

​It is unacceptable that in 2026, a company still maintains such a closed and restrictive ecosystem. While on competing platforms like Xbox you can change your region from the menu in two minutes without losing anything and they give you total freedom to manage your external accounts, PlayStation prefers to hold you by force with rules from twenty years ago.

​Due to this complete lack of flexibility, the lack of empathy from their support, and a system that seems designed to harm the user, I have made the decision to make the permanent switch to Xbox very soon. I do not plan to keep investing a single cent in a console that punishes you for simple mistakes and blocks access to your own purchases. One star is too much for the terrible service they provide.