u/NoProperty6013

Hi Community. I've moved into a new property and have changed from the Sky Q to Sky Stream with a new Max Hub. Trouble being I'm not getting wifi in my home office for work. I have signed up to Wifi Max throughout the house but Sky customer service tell me I can't order boosters/arrange an engineer visit for 14 days whilst the wifi 'settles down'....don't believe that and it'll be a real pain not having wifi for 2 weeks. Anyway, I have two Sky Q Boosters from my last house (Sky never sent a box to retrieve them once I cancelled I assume not worth their time). I've connected them to the new Max Hub via WPS and they appear to be connected with wifi. However, they don't seem to be boosting in my office even though the booster is outside the door. I think it might be due to the fact I can still see a connection to the old Sky Hub name on my phone via the booster (assume booster as it shows strong signal) but says no connection.

Question being two fold I suppose - do Sky Q Boosters work with the newer Sky Max Hub? If so, how can I enable them to work without the old Sky Hub name etc?

Any guidance would be much appreciated!!

Edit: I can see both Sky Q Boosters in the Sky App and it says they are connected