Forgot to hand over a drink as part of an order earlier, is it going to put my account at risk?
First time it's happened to me, I delivered to a customer earlier and it was a bit of an awkward drop off as the door was obstructed and they'd only opened it ajar slightly and stuck a hand out so I fumbled to quickly grab the food to hand over, didn't think anything of it until a few hours later when I realised there was still a bottle of drink in my bag (in a smaller bag within my main bag that I use to separate cold drinks from hot food, hadn't noticed it was still there as all my orders after were just food so I hadn't gone into the small bag). I realised which order it was from and went back to the restaurant to let them know what had happened, and remembered which address it was so I did go back and drop it off to the customer and apologise, but this was probably about 3 hours after the initial delivery. The customer understandably didn't seem too thrilled with me but did seem ok overall, so as far as I'm concerned I did all I could there.
But given the delay in me realising and sorting it all I'm assuming there's a good chance it was probably reported to Uber as a missing item or that I'd nicked the drink, if that's happened then what happens to my account? I didn't ask the customer if they'd reported it and I didn't ask if I could take a photo to prove I'd come back incase I needed it, that felt like it might be a bit weird considering it was my mistake. I did take a photo of the door with the drink in front before I knocked, but that doesn't really prove anything as I could have still not left it. All through this I did try to contact Uber support but couldn't find any option, it seems the chat option is only there when you're on a job and only for help with that job. If I go to help in the app there wasn't any option to contact support, only a load of options to topics which weren't the issue, the nearest I found was "I've found a missing item", but when I selected that it seemed to think I was a customer who had found an item a rider left behind, it's like the help options in the app don't realise I'm the rider!
Don't know if I'm over thinking this and panicking about it too much, but I'm a bit worried what happens now as I don't want a ban or suspension over a bottle of water. Has anyone else had this sort of thing happen and knows what happens next or what else I can do?