u/NomNon_

Hello,

I live in a apartments complex
The AC stopped working since Thursday and I called the complex emergency line that day and submitted a maintenance request but no one came, so I waited to the next day and went to the leasing office and she told me that they only have 1 maintenance guy today due to holiday hours and she will let him know, and yet, no one came, today is Saturday, I called the emergency 6 times already with no response, Iam 27 weeks pregnant and it's 87f inside the house, with this heat wave we're not able even to open the window, I sent an email as well and no response from them, and they're off today so I will have to wait till Sunday and not sure they will come or not

Iam sooo angry and annoyed, this is my first week in this complex and it's starting like this! Also we reported some issues in the apartment when we moved but they didn't respond back, I need to take a serious action with them but I don't know what can I do.
And the leasing office lady was so irresponsible and she told my husband "I can't force the leasing guy to go to it apartment he has other things to do" despite it's an emergency

So what should I do now?

Updates: we fixed it ourselves we couldn't wait another day, but I will take all the steps mentioned in the comments as an action to their ignorance, I really regret moving to that place unfortunately but thank you all for ur help

Hello,

I live in a apartments complex
The AC stopped working since Thursday and I called the complex emergency line that day and submitted a maintenance request but no one came, so I waited to the next day and went to the leasing office and she told me that they only have 1 maintenance guy today due to holiday hours and she will let him know, and yet, no one came, today is Saturday, I called the emergency 6 times already with no response, Iam 27 weeks pregnant and it's 87f inside the house, with this heat wave we're not able even to open the window, I sent an email as well and no response from them, and they're off today so I will have to wait till Sunday and not sure they will come or not

Iam sooo angry and annoyed, this is my first week in this complex and it's starting like this! Also we reported some issues in the apartment when we moved but they didn't respond back, I need to take a serious action with them but I don't know what can I do.
And the leasing office lady was so irresponsible and she told my husband "I can't force the leasing guy to go to it apartment he has other things to do" despite it's an emergency

So what should I do now?