u/Obvious_Major9516

Looking for advice: Vy ticket booked for the wrong date after checkout

I'm wondering if anyone has experienced something similar with Vy.

My wife and I planned our Norway trip: 4–9 July in Bergen, then 9–13 July in Oslo, where we're flying home from.

When I booked our train tickets from Bergen to Oslo, my wife pointed out that the Vy website kept resetting the departure date to "today" (13 June). Because of that, I was very careful to keep changing it back to 9 July. Before paying 5,200 NOK, I even asked my wife to double-check that the date shown at checkout was 9 July, and we were both convinced it was correct.

The only mistake I know I made was not opening the confirmation email immediately. At the time I was receiving flight tickets and Airbnb booking confirmations as well, so when the Vy ticket confirmation came in, I simply assumed everything was fine and didn't open it to verify the details.

Yesterday, on our way to the airport, I checked our tickets and realized they had actually been issued for 13 June instead of 9 July. Since our trip only started on 4 July, there was no way we could have used them.

To avoid the 9 July train selling out, I had to buy another set of tickets, and I've contacted Vy hoping they'll review the situation and refund the original tickets, but there was no feedback yet.

Has anyone experienced the Vy website changing the selected travel date during booking, or had any luck with customer service in a situation like this?

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u/Obvious_Major9516 — 2 days ago

Another day, another rage post

Today's "4K cloud gaming" experience started with the stream dropping to around 3-10 Mbps and looking more like a 360p YouTube video from 2008. On top of that, random 2–3 second input lag, which is exactly what you want when playing an online multiplayer game.

At this point I know I should have given up on Boosteroid a long time ago. But somehow every time I launch Rocket League I convince myself that maybe this time it'll be different. Maybe this time I'll get a stable server. Maybe this time the stream won't turn into a pixelated slideshow. Maybe this time I can just play the game.

Nope.

Every session starts with hope and ends with me staring at connection stats, testing servers, restarting sessions and wondering why I even bothered.

I launch the game looking for an hour of fun and relaxation after work, and instead get frustration and disappointment. The worst part is that I keep falling for it. Every. Single. Time.

reddit.com
u/Obvious_Major9516 — 24 days ago

Paying 6 months upfront for this was a mistake

Rocket League might be a dumb game, but it’s literally the 9th most popular game on Boosteroid’s own page. You’d think they could at least make it playable.

I live in Czechia and for some reason RL was never available for me on the Czech server. I always had to connect through Slovakia instead. And every couple of days something breaks and I suddenly get routed to Romania, Serbia or Ukraine instead.

The weirdest part is that the ping still looks fine, usually around 30–40 ms, but the actual experience is terrible. Constant stutters, freezes, random lag spikes, input delay. Completely different compared to the Slovak server when it at least part of the time works.

So now I’m at the point where I literally block Boosteroid servers in my hosts file because their region selection system is useless.

The most stable server for me ended up being France, which is honestly ridiculous because it’s like 1200 km away. And today even that is struggling. Stream freezing every few seconds and FPS just sitting at 40–50 the entire time. Combined with the network lag it genuinely feels closer to 20 FPS.

What annoys me the most is that I paid for 6 months upfront. I’ve used the service for 4 months now and I swear maybe 20% of that time it actually worked without issues. The rest was just me restarting sessions, testing servers, editing hosts files, checking routing, trying random fixes instead of actually playing the game.

Support is pretty much useless too. You either get generic answers or they tell you everything looks fine on their side.

At this point opening Boosteroid already feels exhausting because I never know if I’m actually going to play or spend the next hour troubleshooting.

reddit.com
u/Obvious_Major9516 — 2 months ago