curbside pickup
curbside pickup is allowed from 9am to 6pm at my local home depot. i've place countless pickup orders from 12pm-5pm over the last few months. each time the order doesn't get fulfilled/i don't get notified its ready until 5-15minutes after 6pm.
why?! is it just incompetence on the workers part? do they just not want to bring out my order? is there an issue with the mobile app orders getting over to their stores and they don't know about the order until late? i've never had a single order labeled as ready before that 6pm cut off.
i still pull up (i live <10 minutes away) and call the store, and they always mention the 6pm cut off time but still bring it out asap with no further questions. that might be asshole-ish of me but at this point i don't care cause how on earth has every single curbside pickup order ive placed always be ready RIGHT after 6pm?! it doesn't make sense
does this happen to anyone else?