u/Ok-Replacement-7217

What a cool subreddit! Thanks!

I found this place via a Google feed on my phone about the Nvidia chip. I hope this area of development returns, and I agree we don't know what we're missing due to Creative's innovation-killing monopoly.

I like my G8; despite issues, it improves my V-Moda OG M-100 cans significantly compared to mobo DACs. Thanks for reviving this subreddit!

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u/Ok-Replacement-7217 — 13 days ago

Xiaomi will not allow me to register the 5 new smart watches for my family using the very well-known email provider Proton Mail, created and operated in Switzerland by CERN/MIT experts?
I have written to them using their support.global@support.mi.com asking them to stop blocking the 100% trusted/legitimate email domains:

protonmail.com
proton.me
pm.me

It seems that this has been ongoing for over 5 months from a search on Reddit?

Why would Xiaomi wish to seemingly purposely block one of the world's fastest growing (over 10M customers) privacy focused email providers?
Surely Xiaomi greatly values its customers right to privacy/security of their personal info?

The longer this continues, the more it would seem that Xiaomi has alternative reasons to not want their customers to control the security of their information in ways that cannot be subverted due to its fully end-to-end encryption with the user owning all keys.
What other valid reasons to continue blocking Proton are there?

u/Ok-Replacement-7217 — 4 months ago

Hi!
Moved from Fi to USM a few days ago.
It's not been what I would call 'smooth'.

Here's everything to date, and why I'm pretty confused as to why this is so difficult to resolve?
The techs have gone very quiet, and I don't understand why they are having such issues, and now trying to blame it on BOTH devices. I think that's statistically highly unlikely for 2 separate devices to exhibit the same issues across 3 networks, but I'm open to further suggestions.

Wi-Fi Calling Enabled

Unresolvable Wi-Fi calling not working with both
Pixel 8 & Pixel 7 Pro brought over from Google Fi to US Mobile.

Both phones were USA purchased cash up front, factory sealed/completely unlocked/delivered directly from Google.
Android 16, everything updated (Google Store/apps etc.), 100% Android Vanilla Pixels.

Wi-Fi calling refuses to work, despite being provisioned as far as US Mobile can see.
I have a business class Omada Access Point based Wireless home network on gig fiber that's rock solid everywhere in my home.

I've worked with multiple US Mobile reps on the app/website and have so far tried:
DarkStar
Warp
Lightspeed (current)

After multiple eSIM erases, phone network and internet/Wi-Fi and BT settings reset/erased on both phones, fiddling with Airplane on/off and a bunch of other supposed 'tricks' that took over 6 hours of my time.

Escalated to 'Lvl2 Tech' at US Mobile who asked me to check the phones IMS status, which shows that both Voice over Wi-Fi and Video over Wi-Fi remain 'unavailable' on both phones. 
They asked me to instruct the app reps to "Manually re-push the Wi-Fi Calling SOC codes.", which the reps say they did, but yet nothing has ever changed?

I know that Wi-Fi calling is not working for two reasons:

  1. Since these are 'vanilla' Android 16 phones, when Wi-Fi calling is working then there should be a small icon on the status bar that looks like a phone icon with a small Wi-Fi icon (see image). Or some providers show 'Wi-Fi Calling ' text - one or the other.

https://preview.redd.it/9vcwyjl72kyg1.png?width=225&format=png&auto=webp&s=8e8b2626d9300b45d1946e9058c3384b05e509a2

  1. The real test is to turn on Airplane Mode and with Wi-Fi connected to a strong signal a call can be made if Wi-Fi calling is indeed enabled. 
    Sadly, I get error messages on both phones saying that I must either disable Airplane Mode or connect to a Wi-Fi service to make a call. This 100% proves Wi-Fi calling is not working if we needed any other confirmation.

USM says it's working, they also say that the maps say I should have great service - they disagree with me when I tell them I actually live here and I never have cellular signal strength better than -110dBm 26ASU, which is far from reliable (anything above -100 is considered sub-optimal/unreliable

I need Wi-Fi calling to be active and working, and ideally in Airplane mode while at home to ensure that a weak cellular signal does not try to 'take over' from Wi-Fi calling mid call.

Not sure what to do here - is going back to Fi the best option at this stage, even with their much more expensive options for two phones?
Google doesn't mess with their phones, they are about as 'vanilla' as Android comes.

I hope someone can help and not keep repeating the exact same steps, which unfortunately every new USM rep loves to do as if they are following a 'different guide', yet I end up spending more hours and not resolving anything.

I'm not asking for anything unreasonable here, and am literally bewildered as to what's so difficult about a feature that's been around for years?

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u/Ok-Replacement-7217 — 4 months ago

I live in an area that is known for poor cellular - it's not that we are out in the sticks, it's actually just a few miles north of Raleigh, but I guess the companies are simply unwilling to fix it.
Fi used T-Mobile (being Google they had their best connection tier - something I just found out does not happen on USMobile and that worries me more now)

I'm hoping to get some help as I am worried I made a really bad choice in moving to this service and the 'devil you know' might just have been as good as it gets (with much better phone discounts too!)

My signal strength is never better than -115dBm (on multiple Pixel devices - 7 Pro/8Pro), which means even with WiFi calling selected, I have to literally turn on airplane mode to avoid the phone switching between intermittent moments of better cell signal and WiFi calling. Then of course I will inevitably forget to turn airplane mode off when I leave my house.

Sorry if this comes across as 'whiny', but I spent a lot of time porting multiple phones and was promised that AT&T would be solid here.
Clearly not.

reddit.com
u/Ok-Replacement-7217 — 4 months ago