u/OkJoke6381

I ordered about £180 of stuff from SHEIN on 31 July. Evri marked it as delivered at 22:53 a few days later, but I never received it and there was no delivery photo/courier name.
I contacted Evri about 4 times by phone and around 6 times online, but got nowhere. SHEIN eventually refunded me, so I reordered everything because I need it for my holiday on 31 August.
Then today, the ORIGINAL parcel suddenly arrived! Evri has now changed the tracking and removed the old 22:53 delivery, saying it was delivered today instead. SHEIN’s tracking has also changed from “delivered” to “on its way”.
I’ve already had the refund through Klarna.
Has anyone had this happen before? Did SHEIN contact you or let you keep the parcel?