u/Ok_Calligrapher_8761

Not sure if this is the right place to post but We got a letter from the lawyer who is also the dog owner. She says we nick her dog at their appointment. She wants a refund and payment for their dog’s related injuries. We are fine with this and we agree to do it.

The unreasonable part is she wants us to reimburse her for the time she took off to take care of the dog. She bills $400 an hour and it’s why the bill is over $3,000. I am trying not to be rude and be understanding but that seems excessive. Do you think this is reasonable?

I like my coworkers and the work isn’t too hard but my god, I hate customer service. I work like in a call center but I have to do marketing and keep track of sales too and I hate people. Even damn more. They are the worst part of my job.

A lady called to complain and I’m just the messenger. I wasn’t there and I don’t know what going on besides the two minutes of information you gave me. If you want a refund, then ask for one. I can’t read your mind and if you’re unhappy, say it to my face instead of ranting about it online. I have other things to do. AND YOU CALLED ME AFTER 5pm AND YOU COMPLAINED THAT I DIDN’T GET BACK TO YOU SOONER. YOU CALL TWO HOURS AGO. I HAVE WORK TO DO. THAT WAS ALL I WAS AUTHORIZED TO DO.

I am not gonna kiss your ass because you’re a customer. I will be polite and understanding but if you have a problem, say it to my face. AND EVERY WEEK I HAVE TO DEAL WITH SOMETHING LIKE THIS!!! IT FEELS LIKE IT NEVER ENDS.

Like a lady complained that we didn’t call her within 24 hrs. We called you 2x and the first time you told us you weren’t available so we called you back later and you yelled at us because we weren’t the owner who was unavailable. WHICH WE TOLD YOU WAS UNAVAILABLE. And you wouldn’t give us any information. HOW ARE WE SUPPOSED TO KNOW IT WAS A EMERGENCY IF YOU DON’T TELL US????

I get paid $18 for 80 hrs a week. Other members of my team think my job is so easy but I have deal with crazy unsatisfying customers who won’t pay and what can I do besides apologize for something I didn’t do.

God, I have only been at this job for six months. I am only here until I find another job that will let me move out of my stupid town. But the jobs I am qualified for is customer service and it makes me want to cry. I want out but it seems like customers service is hell I cannot escape for a few more years.

I am so embarrassed. I have made probably the most amount of mistakes at my job and I just passed my 3 month probation period.

I just keep messing up. I did the payroll and was off my like $2. I also messed up and missed putting in an appointment into the system. I went home and cried myself to sleep because my anxiety is spiraling out of control.

How do you stop making mistakes? I think these weeks are harder because I am supervising the intern and it’s a lot of detail get messed up because I can’t focus because they definitely cannot be allowed to do it on their own. Do you ever just stop? I know I am new but I just messed up big time in front of my boss who scares me and the business is going through a tough patch and I just hate how I am screwing up even more

I am in my early 20s and have never train anyone before and trying not to be mean but I am not sure what to do.

I work at a what is just a small call center and the work isn’t that hard. I started training an intern a few weeks ago. Maybe my expectations are too high but he’s not really getting it. And I want him to improve.

He’s so quiet and monotone when he’s answering the phones. Me and my coworker keep asking him to speak up but he’s still the same. And he’s not really listening to the clients. And he’s so robotic.

I then just put him on emails and texts but he sent a few before I checked it. It was bad like it made me think he’s never seen an email before. I am okay with checking his work but all our work is repetitive and I tell him to use our previous stuff as template but he’s not getting it.

When I ask him if he understands, he says yes but I don’t think he does. I think he just says yes. He is also missing a lot of details. I am poking and prodding him to remember what happens last week but I don’t think he’s paying close attention like when he’s on his calls. I know he’s learning and I am okay with him making mistakes but I need him to pay attention and remember what I told him.

I am scared because our coworker is going to take several days off. It’s going to be just me and him and I need him to help me. I can’t baby him during that time.

Venting because I don’t have anyone to talk to about this. Will delete in a few days.

My father is a terrible and miserable person who spreads it to everyone, especially now that he’s going through a midlife crisis. He is insecure but likes being morally superior. It’s horrifyingly ironic because he’s homophobic and a racists. He’s also started believing women should be submissive to women. What he really wants is a servant who does his bidding because he doesn’t want to do it himself. He can’t buy a plane ticket, remember the password to the internet or anything like that. He rather make my mother do it.

My poor mother who’s a doctor btw has been putting up with him for years. She is so nice and frankly too nice. She plans their vacations and cooks meals for him. She even bought him a flatscreen TV which he uses all the damn time. Meanwhile, he just retired and sits at home. Yet he still wants her to do everything and claims about being exhausted all the time. Meanwhile, SHE IS A DAMN DOCTOR.

They had a huge fight two days ago. It started because he claimed that her tone was disrespectful and she doesn’t treat him like a man. She then starts screaming about how she found dating apps on his phone and found messages to his high school girlfriend. Then he says it’s her fault because she doesn’t treat him like the man of the house . My sister’s graduation party is in a few days and everyone is not speaking to one another. We have family coming down soon and we have to pretend we’re a happy family. I am so miserable but this party means a lot to my mother and my mom wants to celebrate that my sister who’s also becoming a doctor. I am very happy for my sister but I don’t want to sit next to him and pretend everything is normal. He’s been terrible and a huge man child who throws hissy fits. I just never thought it was dating apps and messaging women behind my mother’s back kind of terrible.

My mom thinks he’s gonna fly off to Asia to be with a younger woman. Honestly, I would buy the damn plane ticket if he promises to never come back. I don’t know what to do anymore.

Well I am probably gonna get let go this Friday. I got a job at a small mobile grooming business and I regret taking the job. The only good thing about it now it’s near my house and I save money on gas.

I was told during the interview that I would be doing phone calls and scheduling appointments. Recently, they have been making me do a lot of cleaning labor and I am okay with that.

But now they want me to do payroll. I was excited to do that as I am trying to get an accounting degree. But they just use excel sheets and military time to calculate the hours. I had four hours to learn it And my calculations were so off. And I was so bad at it. I came home crying.

I understand payroll. But the military time feels so inaccurate and I have never used it before. it messed up my calculations. And he didn’t tell me until last minute so I waste hours of work to recalculate everything. And it still wasn’t right.

I don’t know why I took this job. I was so desperate for something but now I hate it so much. I wish I had taken that other job offer I got even though it was in another city.

I will never work for a small business again. I work at one before and it was just like this. The job isn’t what it is advertised and the job duties just keep scaling while payments don’t. There’s no real training. They just expect you to swim and you end up drowning. This is my 2nd month there and I can finally see why they can’t find another office assistant to hire.

That was some of the worst work I have ever submitted it in my life. If they let me go, I will honestly be okay with it. But my god, I wish I had never say yes.

I work as an office assistant for a mobile grooming company. I was only supposed to do phones and scheduling but the manager who does payroll is leaving. Now it’s my new responsibility. I just left my only training and I just want to cry because I left stress rather than confident .

I understand the payroll stuff. The hours, commission, and overtime makes sense for me. The part that is confusing me is verifying gross payments for the groomers. I need it for the commission. The numbers in square don’t match the ones in my excel sheet and it’s so frustrating.

I am getting all of the time cards tomorrow. It’s probably going to take me 1 hrs to do the actual payroll. But the verifying the payments will take me 5 hrs minimum.

I am very stress. I don’t want to get laid off again but the only payroll I have ever done was salary. This company doesn’t use anything but excel to do payroll. I just feel an idiot about to be fired.

If anyone has any advice, please comment.

I have been living at home since I graduated and I honestly can’t stand living with my parents anymore. I got a new job while it’s a nice 5 minutes away from my house, I don’t see myself staying for more than a year. There’s also not a lot of job opportunities here so I think it’s time to officially start planning to move out. Ideally, by the summer of next year. I really want to move to Sacramento, it’s my dream city but it’s 8 hours away from my hometown and family so I will be on my own.

I currently have a little over $12k in savings. This is my emergency fund but I am also flexible on using it to move out. My goal is either save at least the security deposit, insurance, apartment application fees, and first month rents. My guessing is that it will cost around $4k or more. Is that enough? Or I need more? I will only be bring my dog’s crate and my clothes plus some books so I don’t think I need a moving van. I also just need a bed and some plates.

I am obviously going to wait until I get a job offer in Sacramento but I don’t think I will be making over $50k. I am open to having a roommate to save some money. But I am not leaving behind my Golden Retriever. I also don’t have an active credit score; it was 600 last I did a credit loan but I don’t have a credit card.

I guess I am wondering if this moving plan is feasible or not? I have only visited Sacramento. I really like the area but I am not very familiar with the details. If anyone has any advice, I would greatly appreciate it.