u/Ok_Insect_4774

Bought the wrong bus tickets (for yesterday) and so now I don’t have a way to get to the concert and back 😭😭.

Would love to hitchhike and I have gas money 💔

Edit: don’t think there’s a realistic way for me to get there and back so willing to sell my ticket 💔💔💔

Hello,

I just had a ride from work just now. It was the usual $12 because I live about 11 mins away from my job.
The driver was nice and I was touched by her story so I tipped her the highest percentage.

Despite me being a waitress and it being our slow season.
Before leaving, the driver gives me a laundry advertising card, which is some sort of independent company she’s trying to start.

I thank her, tip her and exit the ride and then go to my bed to rest.

So here I am laying down, and I get a phone call from my sister. Stating that a driver was here to return someone to me. So I was like ???, I hadn’t lost anything.

So I come out and she stated that the rider after me had noticed that I lost the AirPod and so she came back to give it to me. So I am thankful, and then she shows me the app about needing to say that I received the item.

And so as I’m reading, it stated that it would give me a $20 fee if I received the item back. And she stated “no??? Lyft is supposed to be the one reimbursing me, why would the rider do that?.”

(20 may be nothing to whoever’s reading this, but once again it’s our slow season and waitress’ make 2-$3 an hour. And even during our busy season, it’s staffed so I’m not coming home with big bucks every day. )

And so I stated that I would decline the item so that they wouldn’t take the $20 from me (which I needed to get to work tomorrow), and she agreed, and stated that she would reach out to Lyft to make sure that they don’t take the $20 from me. And so I thanked her and hugged her. And she stated that she would contact Lyft. A few minutes after returning to my room, I noticed the $20 charge fee.

She had spoken to Lyft and told them that she returned the item but that the rider doesn’t have $20 to give (and me being just a measly customer, what company would care about me being poor right?).
Regardless, her reporting the item as returned is what triggered the $20.

And so I am call her using the phone number on the card, and she’s shocked and confused as to why they would charge me. I then proceed to explain what the policy reads. I recorded the conversation btw, if anyone wants a link to it for context!

Although, what doesn’t make sense to me is, if I didn’t even request the item as lost and the driver just shows up to my house to give it back to me, why would I be charged the fee? I didn’t even know she was coming nor did I ask her to come. I understand that it is to compensate the driver, but I never asked the driver come back and give it to me in the first place.

Point is, I’d rather miss a single AirPod than miss a day at work because yk, I need a job. And my job starts too early for me to take a bus. Losing that $20 quite literally drained my account.

So anyways, she states that she would speak with Lyft and tell Lyft that I specifically did not want the item back. And worse come to worse that she would send me $20.
So, I contact Lyft and work my way around the AI bot so I can speak to someone real. They repeat the policy. And so I call the driver, straighttttt to voicemail. Every time, straight to voicemail. And ask her if she can just send me the $20 (like she said she would), because Lyft will not reimburse me. No response.

And so that’s when I get angry and feel like I’ve been playedddd. And so I text her and say a bunch of stuff but for the most part being, “ I don’t want to believe you knew that this would happen but now you’re not answering at all, even though you said that you’d call me back and that’s worrying me.” No response.

So then I professionally (if I do say so myself) or formally rather, request formal review via the Lyft chat and they stated that there was no supervisor. But that they would send this over to a supervisor and I should expect an email you know, one of these days.

So then, my boyfriend calls me and as I’m about to rant, I get another phone call and it’s her. I did not record this call even though I should’ve! And so I pick it up and she’s angry. Stating that I’m being ungrateful, and although she was thinking about sending me the money, she’s not going to anymore because I’m being ungrateful. Trying to speak and she’s cutting me off, she even stated that she didn’t have any money sending apps, so I’m not even sure how she was planning on giving me the $20 anyways? ** **

But I told her that tipping her was already stretching an already stretched wallet. And that as a driver, she should’ve been aware of the policy. Hence, why her agreeing to our “decline return, so you won’t have to give me $20,” just felt strange. She’s still cutting me off, calling me ungrateful blah blah blah, saying that she recorded this call too so she record how ungrateful I am. And it’s like, I just want to be able to get to work tomorrow so I don’t get fired. 🥹

And so anyways we’re arguing and I’m not really getting any words in so I end the call and text her to cease communication with me and I’d wait for the manual review.

So anyways, thoughts ? Should I wait for the manual review or do a chargeback immediately? Who’s wrong? Am I an asshole, is she an asshole, are we both assholes? Who’s in the right and how do i move forward.

I could care less about losing access to Lyft. I mainly use uber anyways , and I’m regretttingggg that I didn’t today.

Anyways, now I got to figure out how im going to get to work. It’s looking like a 2 hour walk is my only option.
-end-

Edit: although it was fun arguing, I must call my bf now. That’s all folks! <3

Hey, so I’m from/live in Maryland.

And when I saw Dom was touring, ofc my fomo was insanity. So I secured a ticket yesterday since he won’t be coming to DC or Maryland.

About a 4 hour bus trip 💔, and I figured I should stay the night in a hotel.

Does anyone know any safe hotel areas in VA for an early 20s woman, where I’d be safe??

Also what time should I arrive (not in GA) to the dome?

And bonus: does anyone want to hang out before or after the concert? :))?