r/Lyft

▲ 5 r/Lyft+1 crossposts

Lyft advance driver accepted and no-showed

I had a stupid early flight and a Lyft driver accepted it days in advance and never showed up. The driver name was something like “Adeyelo”. I had a panicked drive to SFO and a very expensive parking charge. All Lyft offered me was $15. Be warned.

reddit.com
u/essentiallyhappy — 9 hours ago
▲ 3 r/Lyft

Has anyone successfully gotten Lyft Trust & Safety to escalate a staged prank / harassment incident involving covert filming?

My husband is a brand new Lyft driver in Fort Lauderdale, FL (literally his second day driving). He is 40, we’re a Hispanic gay couple, and he is new to the U.S.

He picked up two guys in their 20s who appeared to be normal passengers. During the ride, they secretly recorded him for prank content without his knowledge.

One of them sprayed a seemingly commercial fart spray inside our enclosed personal vehicle while filming to provoke a reaction, telling my husband that he had defacated. He became nauseous and the smell stayed in the car / on him the rest of the day.

When he told them to get out and ended the ride, they refused to leave and kept escalating the interaction. He had to get out of the vehicle and repeatedly tell them to leave. He did not know he was being filmed. They mocked him, so he said he’d call the police, and they told him to go ahead and call the police. They then started saying racist things and insulting him with racist and homophobic insults. Eventually they left.

We have now discovered that they posted it on TikTok on a prank account. The video shows my husband’s face, voice, and reaction, it shows them putting fart spray into the back the driver seat. It shows them refusing to leave. It does not show their racist/homophobic remarks.

Lyft only initially gave a cleaning reimbursement, which feels wildly inadequate given this was clearly a driver safety / harassment issue, not just “someone made a mess.”

Questions for other drivers:
\-Has anyone dealt with passengers secretly filming prank content?
\-If you were in our position, would you also file a police report?
\-Can anyone just corner Lyft drivers and use their reactions as content like this?
\-Does Lyft typically help us take action against people harassing their drivers this way?
\-If someone has indeed escalated something of this nature or taken something like this to court, did Lyft facilitate anything or did you need to hire a lawyer yourself?

reddit.com
u/AttitudePristine9260 — 17 hours ago
▲ 11 r/Lyft

Backseat soaked in urine and lyft does not give AF

Yesterday (May 19th) I requested a Lyft at 11:24 AM EST, leaving the hospital after a painful medical procedure on my foot.

When I sat in the car at 11:32 AM, my bottom was soaked in an unknown liquid. I did not cancel the ride because I was unwell from my medical procedure and did not feel safe being left on the side of the highway.

When I arrived at my destination at 11:52, I immediately went into a bathroom to take off my wet pants. The entire seat of my pants was soaked and it reeked strongly of urine. The photos were taken at 11:56AM on Tuesday May 19.

I immediately contacted Lyft via the app and connected at 12:00PM.

Over the past 27 hours I have called, chatted, and emailed Lyft close to 100 times to get my money back. They will ONLY offer a busted $9 Lyft cash credit for an app I will never use again.

I am livid that they refuse to refund the money because I did not feel safe getting out of the car while wet and recovering from a medical procedure.

This company is disgusting and doesn't care if you get covered in human waste.

Update: They've issued a half refund to my credit card and are insisting the Lyft Cash is the remainder. Now that they've given an inch, I will continue calling until the Lyft cash is converted to real money and refunded to my credit card. Do not let these mother fuckers grift you.

▲ 59 r/Lyft+1 crossposts

Sometimes the people promising tips aren’t lying

So this afternoon a queued ride request popped up while I was dropping off another rider. It was a fairly local ride (with a 10-mile radius) and the upfront fare was $46.

So I go to pick up the ride and find a mid 30s guy and his kid outside a high school. There’s a stop a few miles away, and it turned out to be their house and it was amazing. A female comes out and gets in. As we start to pull the guy says the kid left a book at the school and asked if we could go back. I’m thinking it’s already a $46 ride, so I said sure. Dad says “I’ll tip you for it” and I rolled my eyes and said thanks.

So we go back to the HS and then complete the ride. As he’s getting out he asks if I got the tip yet, and I said no, but it usually takes a few minutes. Thanks, have a nice day, yadda yadda yadda.

I’m on my way to pick up my next ride and the “Your passenger sent you a tip” goes across the screen. It was $50! $96 total for a ride that lasted about 40 minutes from start to finish.

u/JMS21921 — 1 day ago
▲ 10 r/Lyft

Passenger convos

Do you get regular passengers that after a few rides decides to talk to you ?

If so, do they tell you too much ? I have 3. One jokes that I am better than their therapist.

Are you ok with talking to your regulars or prefer they keep it to themselves ?

reddit.com
u/Safe-Comfort-29 — 1 day ago
▲ 19 r/Lyft

Prop 22 California

So, like most drivers I was upset about the 70/30 split and Lyft seemingly ending the 2 week difference pay but I was surprised that I received an adjustment today . Is this my final 2 week before Lyft gives me the boot, or is prop 22 ongoing because I’m in California?

u/AmbitiousScreen171 — 1 day ago
▲ 14 r/Lyft

accident taking bag out of tru k

Got my forehead guillotined by a faulty trunk door & improperly fastened license plate. The interaction was hilariously prompt-oriented and I laughed it off. They refunded my ride (about $50) but should I be asking for more?

It was at 2 am and I couldn't go to urgent care or the ER, and I fixed it up with some dermabond at home.

▲ 10 r/Lyft

Shared rides in Seattle (Amazon only) & the 70/30 Guarantee

Here's an example of how much Lyft takes on a shared ride in Seattle (Only Amazon employees are allowed shared rides in Seattle.)

This ride took one hour and nine minutes, passengers paid $119.80, and I take home less than half of that.I have never seen Lyft make up the difference.

Of course, they don't tip, because they get these rides for FREE. I usually don't accept shared rides because you never make 50% of the payment. Sometimes you make far less than that. I've had shared rides where I got 40%.

u/DayGloAlaMode — 1 day ago
▲ 4 r/Lyft+1 crossposts

My first scary ride.

Hi!

Okay bare with me as I try to scramble the everything together. This was probably the most insane thing and I have a feeling I was almost trafficked.

So I’m sharing this to hopefully spread awareness to anyone taking Lyfts/Ubers in Las Vegas. this was on May 16th in Las Vegas headed towards EDC. I had called a Lyft around 8:30ish to take me to edc from my hotel. I was by myself but I had plans to meet with friends at the festival.

The first red flag was when I got in the car, the driver told me I was brave for going solo. I never said I was by myself, yea I called a Lyft by myself but I was still going to meet up with my friends. Some did Camp EDC, I was also on a business trip with free time to go to edc so I had to stay at my hotel.

Anyways, the entire car ride he’s trying to make conversation with me, he notices I’m going to EDC and starts making talk about festivals. My next red flag was when he said at some point he’s never been to out of the country but at some other point said he’s been to Tomorrowland… which is out of the country.

Here is another red flag I didn’t peep until after talking with police. He had made a voice to text chat, saying he was caught up in traffic he would be there in an hour. He played it off like it was to his wife, but my drop up destination was in an hour. In the traffic heavy hour, he wasn’t getting home for a couple more hours. I felt like he was highkey telling someone when he was going to be there with me.

Time goes by, he starts to tell me my drop of location is extremely far and he didn’t want to drop me off there. I’m looking at the map and it did but it was bc it was the ride share lot and they automatically put the pin at that entrance lot but the driver can enter and drop you off closer. I was confused bc my friends had been dealing with Lyfts the whole trip. But I told him he should just follow the directions. It’s fine. He kept going in about it and it started to give me a really bad feeling.

At this point I notice the ac is blasting with no cool air, the back windows are up while his front window are down. I start getting extremely sleeping, which is another red flag bc I had taken an adderall before leaving my hotel, I should not be getting as sleepy as I was. Something in me starts to literally scream that something isn’t right. I tell him to roll my windows down it was “hot” and start texting my bf, I am telling him everything that’s happening and then the driver pulls the biggest red flag,

“ I need to stop and get gas, we should get off on Craig street “

No driver is ever supposed to sway from directions from the app, for the exact reason on it causing panic in costumers. He was so adamant we get off in Craig. I said yes sure, like I did notice his gas was actually running low. He passes a bunch of gas stations and then pulls up to a really shady one to which he apparently only had cash and needed to go inside.

When we pull up, this guy is like weirdly making eye contact with me as he walks up to my driver to conveniently says “ it’s closed for 5 mins for shift change or something “ mind you, idk why he walked up to my driver like he knew him, making weird eye contact with me while they talk. At this point I pull out my phone and get on a call with my boyfriend and I am very loudly telling him everything and where I am at. I tried telling him to go to another gas station but he was so adamant on assuring me it will only be 5 mins, but he’s giving me like panic side eyes as he realizes I’m in the phone.

He eventually goes into the store, he doesn’t even walk to the counter at all, his hands stay on the door handle as he talks to whoever in the store. He than looks back at me with a panicked look, look like he’s about to walk out but than realizes I had been watching the whole time and turns around and walks further into the store. As if he realized didn’t see him go to the counter.

At this point my boyfriend is telling me to get out the car immediately, he said he had a bad feeling as soon as I started texting him but hearing I was at a gas station I needed to immediately leave now. As soon as I couldn’t see him, I got out the car and ran down the street to another gas station. Where I found police officers and told them everything.

They were sweet, told me exactly what I should do when it comes to reporting especially on the Lyft app. I was hysterical at this point and he said all the right words to calm me down and get me on my way to the festival.

I made a report on Lyft, they refunded me my money and I believe the driver got flagged and needed an investigation. I told them to watch the driver log, he swayed from directions, pulled up to a gas station that also has NO GOOGLE INFORMATION ABOUT. Just says it’s a shell gas station with zero information about anything else. Not even hours of operation. I told them out conversations and they even agreed I did the right thing, they was weird and I should always follow my gut when something doesn’t seem right. I haven’t gotten a follow up but I cannot tell you how weird I felt with that driver.

I have done plenty of things solo, I have been in plenty of Ubers and Lyfts and I have never felt the way that i did then, anywhere ever.

I’m not asking if anyone if they think my suspicions were right.

I’m spreading awareness to always be on guard, never for a split second let it down. If something doesn’t feel right, CALL SOMEONE. Loudly start talking about where you are, your eta, the car, literally whatever you let that driver know people are expecting you and if you go missing, PEOPLE WILL NOTICE.

I am telling you, he was panicking and SWEATING when he realized I wasn’t falling asleep and I now at this point am 100% suspicious of what’s happening and on the phone with someone who is expecting me.

I hope no one has to ever experience this, but to always be on guard in the off chance it does happen. Even if this was innocent, maybe now this man can reflect on how shady some of the things he was doing can appear to women and to avoid it in the future.

NEVER STAY SILENT, NEVER STATE YOUR ALONE, SHARE YOU LOCATION WITH LOVED ONES, IF YOUR GUT DOESNT FEEL RIGHT, CALL SOMEONE, MAKE THEM PULL OVER AND LET YOU OUT THEY CANNOT REFUSE, CALL 911 IMMEDIATELY IF THEY DO. PLEASE PLEASE PLEASE STAY SAFE WHEN TRAVELING.

reddit.com
u/trippyhippieex — 1 day ago
▲ 5 r/Lyft+3 crossposts

Robotaxi In Houston?

While scrolling through Instagram as always, I ran into a fascinating story. Apparently Tesla’s Robotaxi service has been activated in the City Of Houston and has been running since early April 2026. Also it’s running in a 25 mile radius from 6 AM to 2 AM. So I had Gemini to map it out. The following is AI’s response:

To help you visualize a 25-mile area centered on Downtown Houston, a straight-line (radial) distance of 25 miles extends roughly to the following landmarks and surrounding communities in each direction:


North: Reaches past the Greater Inwood area and nears the edge of Spring and George Bush Intercontinental Airport.


South: Extends down toward Pearland and the edge of Friendswood.


East: Stretches across Baytown and approaches the Trinity Bay area.


West: Reaches deep into the Katy area, just past the Energy Corridor.

A 25-mile radius creates a circle that encompasses an area of nearly 1,963 square miles, covering most of the immediate Houston metropolitan region inside and well beyond the Beltway 8 loop.

In Laymans terms, Robotaxi reaches both airports and the outskirts right outside the beltway. I know what some of you are going to say “ it’s not gonna affect the Rideshare industry. It’s going to be business as usual. “ what I’ve seen with my own two eyes is Waymo’s range increasein the market plus adding cars to its fleet(maybe).

Once the Rivian/Uber/Nuro partnership finish testing in the area and go online, that’s three options for passengers that will cut at least a fifth of independent contractors opportunity to make money. (In Phoenix, Wamo has 20% share of the market and over 130 miles of service area)

The question is how long will it take for passengers to discover and try these services and how long before human driver may become obsolete?

This is not to scare or gaslight. Just to inform and have a legitimate conversation.

u/yapartnerspatna — 1 day ago
▲ 53 r/Lyft

a very serious safety issue involving a recent Lyft ride - Lyft app completely failed

I am writing to report a very serious safety issue involving a recent Lyft ride to San Francisco International Airport (SFO).

I entered “SFO United Airlines Terminal 3” as my destination in the Lyft app. However, the driver dropped me off in what appeared to be a service or restricted area near the airport, completely away from the actual terminal and in the middle of nowhere. The driver insisted that this was the location shown on his app, while my Lyft app clearly showed the airport terminal as the destination.

I repeatedly explained that I needed to go to the airport terminal, but unfortunately the driver did not speak English and we were unable to communicate effectively. We spent approximately 20 minutes trying to resolve the issue, but he still did not understand the problem.

I then attempted to contact Lyft support, but the support line was not functioning. Out of concern for my safety and because I was stranded in an isolated area, I ultimately called the Lyft safety line. A San Francisco police officer responded quickly and came to assist me.

The driver was eventually able to connect with Lyft support and spoke with the police officer. The police confirmed to Lyft that my app clearly showed “United Airlines Terminal 3” as the destination, while the actual drop-off location was nowhere near the terminal. The officer was extremely kind and, with approval from her supervisor, personally transported me to the airport so I could catch my flight.

This situation represents a very serious safety concern. Had this occurred late at night or in a more dangerous environment, the outcome could have been much worse. A rideshare app directing passengers to an incorrect, isolated location near an airport creates significant safety risks.

I request that Lyft thoroughly investigate:

  1. Why the driver’s app directed him to the wrong location while my app displayed the correct terminal.
  2. Why Lyft support was unreachable during an active safety issue.
  3. What corrective actions Lyft will take to prevent similar incidents from happening to other passengers.
lyft.com
u/Sudden_Muffin5616 — 2 days ago
▲ 16 r/Lyft

Extra Comfort… not so much

So, I just ordered an expensive “Extra Comfort” Lyft, but the car is a banged up Nissan Rogue from about 2010. I thought Extra Comfort was supposed to be newer, nicer cars.

There is a mechanism in the app to get a $5 refund if the car doesn’t meet expectations, but I think it requires me to give the driver a lower rating. The driver hasn’t done anything wrong… Lyft has by allowing an old car to be up-charged in this way.

Am I misunderstating the way “Extra Comfort” works? Is the driver misrepresenting the quality of their car/service, or is this a Lyft problem?

UPDATE: Thanks all for the responses/education. My guesstimate of the model year was quite possibly inaccurate. I assumed the year by the condition and interior design, but I’m no expert and I didn’t see the year listed in the app. Didn’t dock the driver and will just go Standard in the future. Appreciated.

reddit.com
u/Studiostein1 — 2 days ago
▲ 0 r/Lyft

Is uber/lyft worth it?

Hiya, I’m thinking of starting to do Uber or Lyft but I’m wondering if it’s actually worth it due to the gas prices going up and up. So to drivers, is it worth it?

reddit.com
u/maysee00 — 2 days ago
▲ 35 r/Lyft+3 crossposts

Charleston rideshare rentals /vector mobility

DO NOT rent from Vector Mobility / Charleston Rideshare Rentals. I'm the driver that was there since the very beginning.
Started September renting their 2015 Honda Civic for Uber/Lyft. They make you sign before you even see the car. Website shows clean cars — that's bait. Day one: dents, scratches, cracks everywhere, 161k miles, back right window wouldn't roll down. Took over a month to "fix."
Before someone says why not use a major rental company — Last year I had a Mach E from Avis, recall hit, needed a car ASAP for my kids and to work. Went to Revit after that but Revit didn't work out for long, then Vector was literally the only close option. Avis in Savannah is a mission from Charleston. That's how they trap you.
Once you're paying $400 a week it's damn near impossible to save to get out. I finally did.
Car had a lot of mechanical issues that kept getting overlooked or ignored at the shops he would send me to. When I went to an honest shop he tried to stop me from getting an inspection. They found struts and shocks shot, timing cover leak, spark plugs bad — he brushed it off as "normal wear and tear" and said they won't fix anything until it completely breaks. That's putting drivers at risk while they sit back and collect $400 a week. Towards the end the AC was failing, every shop he sent me to always found nothing wrong, but the honest shop I went to instantly found the problem.
Rattling for months, non-stop flats, got pulled for headlights, got pulled for taillight and got blamed, battery died, jerking never fixed. They buy high-mileage cars, rent to rideshare drivers, then blame you when shit breaks.
Every time I reported something they gaslit me, especially tires. Said it was my fault.
They advertise 24/7 customer service — lie. I got screenshots of nothing but "we're off for the day" when I had a flat, when cops pulled me, when the car died. But that rent text? Comes every week on time. They prioritize that $400 payment over your safety every single time. With them Maintenance can wait, but that money can't.
Their shop said my battery was "good." Died next day with my kids in the car on the way to school. I paid $184 myself.
Riders reported me on Uber for vehicle damage, one-starred me. Coulda got deactivated because of their car.
My lady rented a car from them for 2.5 weeks and had a lot of problems and had to claw her money back on Venmo from them.
Filed a complaint with ORS because I don't even think they're approved to rent to Uber/Lyft drivers in SC with these cars.
I got every text, every receipt, the contract, the inspection, all the "off for the day" screenshots.
If you still gonna rent here: see the car BEFORE you sign, get your own inspection, screenshot everything day one.
Learn from me. Go to Savannah Avis if you have to. Don't get trapped paying $1,600 a month for a car that'll get you pulled over and possibly deactivated.

u/DreRob1997 — 2 days ago
▲ 3 r/Lyft+1 crossposts

Lyft insurance…double dipping?

Ok so a while ago my parked car was hit by Pepsi and I learned they don’t have insurance. Instead they self insure and pay out of a ‘savings’ account, basically. The claim was managed by an insurance type person but the money they paid me was direct.

It got me thinking - Lyft must do the same thing. And this insurance bundled with fees and taxes seems dishonest. I think they’re double dipping. I end up paying upwards of $600/mo on top of “Lyfts fee”. Are local fees and taxes really that much or are we just getting slayed on a gargantuan self insured rate - which I imagine is just more profits for them unless we’re all crashing our cars all the time. I suspect their cuts is actually more like 40-50% but they hide it as ‘commercial insurance’. I call b.s.

Who else thinks Lyft is pocketing commercial insurance fees? Class action?

reddit.com
u/trapezemaster — 2 days ago
▲ 38 r/Lyft

Lyft driver uses AI to falsely accuse riders of damaging car

And he was too dumb to crop out the Gemini logo 🤡

youtu.be
u/Twiddle_Diddles — 2 days ago
🔥 Hot ▲ 10.7k r/Lyft+5 crossposts

Lyft Driver Meltdown When Asked To Go The Speed Limit. She Throws Him Out.

u/GirouxFan — 4 days ago
▲ 3 r/Lyft

pet peeveeeee

why do drivers do this? you know i am going to send screenshots and get my wait fee back so what is the reason?

u/2000reasonswhy — 2 days ago
▲ 3 r/Lyft

Drivers not moving

Like a good 70% of the time when I try to get a Lyft the driver never actually comes to pick me up and just sits in one spot. Y'all I'm trying to get to work 😭

reddit.com
u/Thelirulover — 3 days ago