u/Old_Historian_9914

Hope someone has an answer here.

I have had a solar and battery system installed last week which I'm very pleased with and applied for my export tariff with Octopus last week once I had all my handover documents from my installer.

The issue I have is that there has been nothing from Octopus to say I had applied and now have to wait for the Mpan export number to be applied, is this normal?

I was expecting some sort of acknowledgement that it's now in the system and being processed but have heard nothing not even any sort of automated email.

Did anyone have the same?