







Heat Bistro - new place in Rancho Penasquitos opened and the reviews are fascinating
I live pretty close to this place and was thinking about trying it. I decided to check the Yelp and see what was basically a warzone. Most reviews are positive, but the negative reviews have a lot of drama.
I've seen multiple people say that the owners are deleting negative reviews on Google claiming they are fake reviews. You'll see the business manager and owners replies in some of the screenshots up here. The tone is quite interesting. They definitely don't take the "Customer is always right" approach lol.
Lots of reviews talked about really bad service and how the staff was constantly socializing with each other while ignoring the guests. There are a lot of reviews accusing the staff of being rude, not just the owners.
Anyways, it seems interesting. I'm curious if anyone here has had a similar experience with this restaurant. I haven't been yet