the english level of the staff is a problem!
I want to start off by saying im not American British or Australian. My first language is not english. In my country only the young people and a few of the middle age speak english. With that said, no i dont think it’s entitlement i think it’s a basic requirement when you work in such a turistic place.
I completely understood Chinese people don’t speak english. However, Disneyland is the most popular amusement park on our planet. There’s only a few in this whole wide world. People come to visit from all countries, how can u possibly not know english being a stuff member. How can they hire people that don’t understand the word “bathroom” or “fast pass”.
The french hate english as a language, they often refused to speak, HOWEVER in Disneyland everyone EVERY MEMBER OF THE PARK spoke english.
In some corners there were this “info points” and i stop at a young lady and i ask her if she can tell me where is the toilet( i was looking for the nereast one) and we were trying to save some battery on our phones. I never thought my question might be “too much” and should pull my phone out and search it on the map. After i asked her she said she didnt understand 3 times, after i made sure she understood the word bathroom i switched to toilet. She was acting like i made her write a 3 pag essay. She pulled her translating device.
For me Disneyland Shanghai was tiring.