r/ShanghaiDisneyland

the english level of the staff is a problem!

I want to start off by saying im not American British or Australian. My first language is not english. In my country only the young people and a few of the middle age speak english. With that said, no i dont think it’s entitlement i think it’s a basic requirement when you work in such a turistic place.

I completely understood Chinese people don’t speak english. However, Disneyland is the most popular amusement park on our planet. There’s only a few in this whole wide world. People come to visit from all countries, how can u possibly not know english being a stuff member. How can they hire people that don’t understand the word “bathroom” or “fast pass”.

The french hate english as a language, they often refused to speak, HOWEVER in Disneyland everyone EVERY MEMBER OF THE PARK spoke english.
In some corners there were this “info points” and i stop at a young lady and i ask her if she can tell me where is the toilet( i was looking for the nereast one) and we were trying to save some battery on our phones. I never thought my question might be “too much” and should pull my phone out and search it on the map. After i asked her she said she didnt understand 3 times, after i made sure she understood the word bathroom i switched to toilet. She was acting like i made her write a 3 pag essay. She pulled her translating device.

For me Disneyland Shanghai was tiring.

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u/Opening_Tennis_7404 — 8 days ago

questions from someone visiting for the first time in oct!

hi! i'm going to shanghai disneyland next week! i have some questions:

  1. the park closes at 8.30pm when i go but what about the souvenir shops? i heard it goes past the closing time sometimes.
  2. must-catch rides or attractions? tron is on our list of course!! can't wait!
  3. we just got the normal entry pass, what time is recommended for us to arrive? is 8.30am too late to start queuing?
  4. i'm thinking of vlogging our experience there. can i bring a dji pocket 4 or a digital camera into the park? (i will not be bringing the tripod stand along)
  5. we are thinking of eating at the cheesecake factory! any other suggestions?

let me know if you have more tips to share! thank you (:

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u/Helpful-Carpet-3436 — 9 days ago

Ticket + Character question

Hello! I'm finalizing some details for my first Shanghai Disney trip next month and had a couple of questions. First, what is the best way to buy tickets? I've used Klook for TDR which worked fine but I was never able to connect my ticket to the app. Is there a way to connect the Klook tickets to the Shanghai app, or is there a better way?

Second, I'd really like to get my picture taken with at least one character during my trip but I hear characters are almost more popular than the rides at times. Is trying to get a character photo that much of a nightmare, or does it depend on the character or time of year? Any tips would be appreciated!

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u/TheWorstOtter — 8 days ago

December visit, many questions!

Hello all,

Visiting SDLR from 22nd dec, checking out of the DLH on the 25th. 3 park days, what should we expect for crowds and would express be neccessary? We're living in Tokyo, so well used to seeing 100+ minute wait times year round for the popular rides, but express seems to be quite a bit more expensive in Shanghai.

Are standby passes etc neccessary for securing christmas merch, and when does christmas merch usually start selling out?

I'll pay for the nighttime show to get a good view, are there still queues to get into the zootopia land?

As far as i know shanghai disney hotel guaruntees guests get tickets, so is it all good to buy them here and not in advance?

We're going to be celebrating our engagement, hoping to experience a magical moment of some kind! Is it similar to overseas parks? Can i ask a cast member for a badge?

Very very excited to experience my bucketlist park, any advice appreciated!

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u/Few_Roof6311 — 11 days ago