u/Opposite-Try-491

Ran the cost per talk hour for human reps and it is worse than i thought

On the telecom side, the comparison is interesting. rep at $20/hr ends up around $30 loaded, and at 35 to 40% talk time that is roughly $75 to $85 per hour of actual conversation.

AI does not have the same idle or wrap time, so I’m curious how closely that holds up in production. are you mainly looking at inbound support, outbound sales, or both?

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u/Opposite-Try-491 — 13 days ago

CPR card lapsed few weeks ago, best way to renew near Rancho Cordova?

my CPR card expired about three weeks ago. there is no deadline, but i had rather get it sorted before it becomes issue. is there difference between renewing and retaking whole course? where do people around her usually go? trying to avoid driving all the way downtown.

would you rather keep the post focused on renewal versus retaking, or put more emphasis on finding nearby class?

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u/Opposite-Try-491 — 23 days ago