SD Card Bought from Insta360 Store Stopped Working (Not Detected) - Is it covered under warranty?
Hey everyone,
Looking for some advice regarding an SD card issue.
I bought an Insta360 X5 along with an SD card directly from the Insta360 store last September. The camera has barely been used (only taken out 3 times total-LOL). Checked it last night and the camera gave an error saying no SD card was detected. I ran a couple of quick isolation tests:
Tried the Insta360 SD card in another device (PC / card reader / phone)-> Not detected at all.
Tried a different working SD card in the X5 -> Works fine. So the camera hardware is fine, but the SD card seems completely dead despite barely being used. Since it’s under a year old, does anyone know if memory cards purchased directly from Insta360 are covered under their warranty?
Thanks in advance for any insights!
