Fake review
I'm looking for advice from anyone who has dealt with a false Google review during an ongoing legal dispute.
The reviewer was a former client whom I personally trained and mentored. She learned the knowledge and techniques that later enabled her to establish her own business in this field. Before doing so, she posted an extremely negative review on my Google Business Profile containing false factual allegations that do not reflect her actual experience.
The matter has escalated to the point that I have filed a civil lawsuit, and the case is currently before the courts. I have evidence supporting my position, yet the review remains publicly visible.
The review has caused significant damage to my business, my professional reputation, and me personally. Potential students continue to read it and make decisions based on statements that are now part of an active legal dispute.
Has anyone experienced something similar? If so, were you able to have the review removed, or is there a different escalation process that proved effective? I would appreciate hearing about your experience.
Can you help me reporting it? https://www.google.com/maps/contrib/116511403618301327590/place/ChIJ1VQvEE2vKIQR0OxrSBrel7Q/@33.0797919,-47.0904053,3z/data=!4m6!1m5!8m4!1e1!2s116511403618301327590!3m1!1e1?hl=es-419&entry=ttu&g_ep=EgoyMDI2MDgwNS4xIKXMDSoASAFQAw%3D%3D