u/PLAUD_AI

Plaud Intelligence: Skills and Routines

Hey r/PLAUDAI 👋

Next up with Plaud Intelligence: Skills and Routines.

A Skill saves how you want a task done: sections, tone, detail, output. Pick a ready-made one, describe your own, or upload a template. Plaud Agent follows it every time. Skills go beyond summaries: a finished report, a contract risk check, a research brief. Your Summary Templates are not affected and keep working as before.

AutoFlow becomes Routines. A Routine is set once in plain language and runs on its own. "Every Monday at 9:00, summarize last week's meetings and list what is still open." It triggers on conditions, not only a schedule: "When a specific keyword is mentioned, move this recording into a specific project." Existing AutoFlow automations do not carry over, so recreate them as Routines (a few minutes each).

Together, a Routine runs your Skill for you. Every client call ends with the debrief in your format, without you asking.

Full breakdown: https://vist.ly/5kty3

u/PLAUD_AI — 13 days ago
▲ 20 r/PLAUDAI

Plaud Intelligence: Knowledge base

Hey u/everyone! We want to talk to you directly about what's coming at launch, and it's a big step up from what you're used to.

As some of you may have heard, Ask Plaud now has agentic capability, we're calling it Plaud Agent and it can produce finished documents for you.

That upgrade runs on a rebuilt Knowledge base. It's organized two ways: by Time (Today, Yesterday, This Week) and by Events (everything tied to a specific client, project, or case, grouped together). That's how you actually recall conversations anyway, by when something happened and what it was about, not by folder names.

Your existing recordings aren't going anywhere. They carry over automatically and show up in the Time view.

The reason this structure matters: when you ask Plaud Agent a question inside a Time or Event view, it only works within that context, not your whole history, so the answer comes back tighter and more accurate.

Full breakdown here: https://www.plaud.ai/blogs/news/plaud-knowledge-base

Want to be first to know as more rolls out? Subscribe to our email newsletter!

u/PLAUD_AI — 27 days ago
▲ 12 r/PLAUDAI

PSA: Plaud does not run research through unverified accounts

Hey Plaud Community, we've noticed a few posts and DMs going around claiming to run "official" Plaud user research or asking you about your experiences with Plaud in exchange for compensation. These are not affiliated with us.

To be clear: Plaud does not run user research through unrelated or unverified accounts. Any research outreach from us, whether a post on Reddit, Discord, Facebook, or a direct message, will come from a verifiable Plaud account.

Flag any such post directly to us at support@plaud.ai. If personal information has already been shared with one of these accounts, treat it as an unverified request.

reddit.com
u/PLAUD_AI — 27 days ago

PSA: Buying a Plaud device secondhand? Read this first

We've seen a few threads recently where someone bought a Plaud device from a reseller or marketplace listing, set it up fine, and then found it disabled weeks later with no obvious reason. That's a frustrating thing to run into, so we want to explain what's usually going on.

Why a device can be disabled after it's already been activated

Every Plaud device is tied to its original order. If that order is later confirmed as fraudulent (for example, the buyer paid, received the device, then falsely disputed the charge with their bank), our anti-fraud policy allows us to disable the device connected to that order. This applies even if the device has since been resold, because the lock follows the order, not the current owner. The full policy is here: https://vist.ly/5iuzr It's also shown at checkout and in the order confirmation email, but we know that only reaches the original buyer, which is why we're posting it here.

If you're buying secondhand

Buy from plaud.ai or an authorized retailer where possible.If you are buying from an individual, please ask for the device serial number and check with us via support@plaud.ai - we will tell you the status of the device. We can't guarantee the status of a device we didn't sell to you, and if the original order turns out to be fraudulent, the device may be disabled.

If you see a charge you don't recognize

Before disputing it with your bank, check whether it's a Plaud subscription renewal or an order from someone in your household, then email support@plaud.ai. A support ticket is usually the faster route to a refund, and legitimate disputes are always handled normally. Filing a chargeback on an order you did authorize is what triggers the policy above.

If your device was disabled and you don't know why

Email support@plaud.ai with the device serial number and whatever proof of purchase you have. They can look into the order history and explain the status. We can't share details about a previous owner's order for privacy reasons, but we can tell you where things stand with your device.

plaud.ai
u/PLAUD_AI — 28 days ago
▲ 4 r/PlaudNoteUsers+1 crossposts

What we brought back from IFA 2026

Before IFA, we asked what the community wanted us to bring back from Berlin.

Based on your selections, here is a closer look at:

  • Plaud One hands-on moments 
  • Visitor experiences at the booth
  • Highlights from the in-booth speaking sessions 
  • Dream Stage speaking

We have also collected several common questions that came up around the event.

1. Who is Plaud One Explorer Edition for?

Plaud One Limited Explorer Edition is for people who want to experience wearable AI built around conversation, context, and action. It is designed for users who are comfortable exploring new AI features, and real-world workflows.

2. What can Plaud Agent do?

Plaud Agent helps turn conversations into useful output. It can generate notes and summaries, answer questions based on context, draft follow-ups, create documents, and support actions through connected tools where available.

3. What is Plaud Intelligence?

Plaud Intelligence gives Plaud One Limited Explorer Edition users access to new AI capabilities, including agent features, advanced context, and early workflow experiences. Features may change as the product evolves.

Thank you to everyone who visited us in Berlin and everyone who followed the event through the community.

Watch the IFA recap and see more highlights: [https://www.plaud.ai/pages/plaud-ifa]

u/PLAUD_AI — 1 month ago
▲ 55 r/PlaudNoteUsers+1 crossposts

Plaud is live at IFA 2026 — here is our first look from the floor

The Plaud booth is now open at IFA Berlin!

Visitors are getting their first hands-on experience with Plaud One, alongside onsite activities, speaking sessions and live product demonstrations.

You voted to see more of "A closer look at the Plaud One hands-on," we listened. First look from the show floor: the Plaud One, up close.

One question we expect visitors to ask at IFA is:

How is Plaud One different from Plaud Note Pro?

Plaud Note Pro is built for professional note-taking. It captures in-person meetings and handheld phone calls, processes audio on your phone, and delivers AI-powered notes and summaries.

Plaud One is a wearable AI device built around the agent. It captures in-person meetings through the case and phone calls and online meetings through the earbuds, with 4G LTE real-time processing that works independently without your phone. Beyond notes, Plaud One understands your intent and gets things done with agents.

Plaud will be at Hall 25, Booth H25-165 through September 8.

More information: [https://www.plaud.ai/pages/plaud-ifa]

u/PLAUD_AI — 1 month ago
▲ 4 r/PlaudNoteUsers+1 crossposts

Inside a Tech PR CEO’s Workday and the Conversations That Shape It

Plaud will be at IFA Berlin from September 4–8, where visitors will be able to experience Plaud One in person!

During the show, we’ll be sharing selected moments from the floor for those following remotely, including:

  • Exclusive Plaud One hands-on experiences
  • Booth activities and visitor reactions
  • Speaking-session highlights
  • Behind-the-scenes moments from IFA

For those attending in person, Plaud will also have onsite activities, selected product offers and speaking sessions throughout the show!

Hall 25, Booth H25-165 September 4–8, 2026 Messe, Berlin

More information: https://vist.ly/5gw6e

vistasocial.com
u/PLAUD_AI — 1 month ago

What should we bring back from IFA 2026?

Plaud will be at IFA Berlin from September 4–8, where visitors will be able to experience Plaud One in person!

During the show, we’ll be sharing selected moments from the floor for those following remotely, including:

  • Exclusive Plaud One hands-on experiences
  • Booth activities and visitor reactions
  • Speaking-session highlights
  • Behind-the-scenes moments from IFA

For those attending in person, Plaud will also have onsite activities, selected product offers and speaking sessions throughout the show!

Hall 25, Booth H25-165 September 4–8, 2026 Messe, Berlin

More information: https://vist.ly/5gw6e

u/PLAUD_AI — 1 month ago
▲ 55 r/PlaudNoteUsers+1 crossposts

Introducing Plaud One: Your AI earbuds built for the agent era

Hey r/plaudai 👋

Today is a pretty big day for us: we just introduced Plaud One Explorer Edition.

Plaud started with a simple idea: some of the most valuable information in our lives happens in conversation, and too much of it gets lost.

Plaud Note and NotePin helped us capture and understand those conversations. Now, with more than 2.5 million people using Plaud, we're exploring what comes next.

We believe the agent era needs a new kind of interface. We typed on keyboards. We tapped on screens. In the agent era, we’ll simply speak.

Plaud One is our first step toward that future: wearable AI built to capture the conversations you choose, understand the context and intent behind them, and help turn what was said into action.

Wear the earbuds for calls, online meetings, music and conversations on the go. Put the case on the table to capture an in-person meeting. With built-in 4G connectivity, Plaud One can stay connected even without your phone nearby.

And instead of opening an app and figuring out the right prompt, you can speak directly to Plaud Agent:

“Draft a follow-up from that meeting.” “What did we decide last time?” “Turn this discussion into a brief.”

Just speak. Get things done.

We’re deliberately launching Plaud One first as an Explorer Edition — a complete product, but also the beginning of something we want to build alongside our earliest users.

Only 2,000 are being released initially. We want our Explorers to push it, tell us what works, tell us what doesn’t, and help us understand what wearable AI should become before we bring Plaud One to many more people. For those of you who have been with us since the original Plaud Note, thank you. A lot of what we learned from this community went into getting us here.

We’d especially love to hear from you: what would you want a wearable AI like Plaud One to do for you?

Ready to be an Explorer? https://vist.ly/5gdwd

u/PLAUD_AI — 2 months ago
▲ 13 r/PlaudNoteUsers+1 crossposts

Two open source tools built on Plaud's MCP and CLI this month

We went looking for what people have been building on top of Plaud and found a couple of open source projects worth passing on. Neither is ours, and neither author is affiliated with us. Sharing them because the gaps they fill come up in this sub regularly.

plaud-mcp-connector by PsychQuant: full-text transcript search and audio upload

Runs our official MCP unmodified and adds two things on top. You can search inside transcript text instead of just recording titles, and import local audio files into your library. Needs Node 20 or later and Cloud Sync enabled. MIT.

https://vist.ly/5ffdg

raycast-plugin-plaud by erwins-enkel: recordings from your launcher

Browse and search recordings from Raycast, then open one in the browser or copy the link. Auth runs through our official CLI over OAuth, so tokens stay on your machine.

https://vist.ly/5ffdf

These are independent projects, not official integrations, so they sit outside what our support team can help with. Both build on our documented MCP and CLI with standard OAuth, which is part of why we're comfortable pointing at them. Still worth reading through a repo before you set it up.

github.com
u/PLAUD_AI — 2 months ago
▲ 2 r/PlaudNoteUsers+1 crossposts

Three open source tools built on the official Plaud API this month

[deleted]

u/PLAUD_AI — 2 months ago

If you're building an AI product around conversations, where does your audio actually come from?

Something we keep hearing from people building on top of PLAUD: the model side of a conversation product is mostly figured out. The capture side is still where things fall apart.

We wrote up our thinking on it here: https://vist.ly/5fb4w

The short version:

Phone and laptop recording works fine in a quiet room with a user who remembered to hit record. It breaks down almost everywhere else. Unlock, find the app, start recording, keep the screen from sleeping, and by the time that's done the first two minutes of the conversation are already gone. Battery drains, connectivity drops, and mic placement ends up being wherever the phone happened to be sitting.

Dedicated hardware takes most of that off the table. One press, a multi-mic array, and a transcription stack tuned to the specific device sending the audio rather than to "whatever phone this is." We ran word error rate against Apple's across a range of signal-to-noise ratios and came out lower at every level, with the gap widening as the room got noisier. Standard caveat that this is our own benchmark on our own hardware, so read it as directional.

What we're more curious about is how any of this maps to what other people are building:

If you've shipped something that depends on conversation data, what share of your users actually record consistently, and what did you do about the ones who didn't?

Is capture hardware something you'd want to own, or something you'd rather integrate once and stop thinking about?

The SDK is at https://vist.ly/5fb4x if you'd rather just go look. Signup is free, and you pay for transcription usage and connected devices from there.

u/PLAUD_AI — 2 months ago

Plaud Embedded: Building the sales intelligence layer for medical aesthetic practices

As a part of launch week, we wanted to showcase one of our design partners PatientQ.

Ryan at PatientQ works with Medspas to help them save staff time and acquire new patients. He wanted to capture deeper insights from conversations between clinic staff and patients. Ryan rolled out a mobile app with Plaud Embedded, so that the clinic staff could use Plaud NotePins S's with their PatientQ app. The first pilots Ryan ran helped his customers convert 30% more leads. Needless to say, both Ryan and his users were ecstatic.

Learn more about Plaud Embedded and PatientQ's story at https://dev.plaud.ai/customers/patientq!

u/PLAUD_AI — 2 months ago
▲ 17 r/PLAUDAI

Plaud Embedded is LIVE

We just launched Plaud Embedded, our SDK for building Plaud device integrations into your own product!

If you're building something user-facing where voice capture matters, think healthtech tools for physicians, coaching platforms for sales teams, legal platforms for client meetings, or really any vertical product where you're the domain expert, this lets you plug Plaud devices straight into your workflow instead of building hardware integration from scratch.

Docs are here if you want to see how it works and whether it fits your use case: https://vist.ly/5djhy

docs.plaud.ai
u/PLAUD_AI — 2 months ago

Introducing Team files: easily share, collaborate, and query across your team's meeting context and files!

Great teams work from the same context. Team files makes that possible, turning every call, interview, or case discussion into shared intelligence the whole team can build on together.

Here's what that looks like!

Share context across the team While all files are private by default in a Team workspace, users can now easily share files with the rest of the team to keep everyone aligned and working from the same context.

What this unlocks

Centralizing context into Team files enables teams to:

  • Stay aligned on project decisions & progress, even without being at every meeting
  • Make faster, better decisions with the full context
  • Uncover sales insights and best practices from customer conversations across reps
  • Enable Claude/ChatGPT to have full context from across the team, not just your own conversations (via the MCP)

Read More on Our Blog Post: https://vist.ly/5ctgj

u/PLAUD_AI — 3 months ago
▲ 10 r/PlaudNoteUsers+1 crossposts

we put together a quiz to help you find the right Plaud setup for how you work!

Been seeing a lot of questions in here about whether people need the recorder itself vs just the desktop app vs the full stack, so we built a small quiz to make that easier to figure out. It's two questions, takes under a minute, and points you toward the combo (hardware, desktop, web, app) that fits your day instead of you having to guess or read through every product page!

Link: https://vist.ly/5ctc8

reddit.com
u/PLAUD_AI — 3 months ago
▲ 14 r/PLAUDAI

How a Plaud engineer turned his Note Pro into a sleep quality monitor

Most people use Plaud for meetings: hit record, stay in the conversation, let the device handle the rest. One of our own quality engineers, Hayden, wanted to know what happens with zero meetings involved, just 6 to 8 hours of sleep sounds recorded overnight.

To find out, he built an MCP server that turns those overnight recordings into a sleep score and hooked it straight into Claude, so he could just ask it questions instead of digging through JSON. Here's what the analysis revealed:

Recording was never the hard part: Plaud picked up snoring, teeth grinding, and sleep talking with no trouble. The real problem was getting something to actually listen to a night of ambient audio and make sense of it.

A -25 point night, explained in seconds: Running his own two nights through it, the analyzer flagged the drop and named the cause immediately: snoring frequency had nearly doubled between the two nights.

MCP turned it into a conversation: Instead of parsing reports himself, Hayden just asks Claude things like "was last night worse than the night I had drinks?" and gets an answer back in seconds.

Head over to our blog post for the full build (plus setup steps if you want to try it yourself)

plaud.ai
u/PLAUD_AI — 3 months ago

Inside a Tech PR CEO’s Workday and the Conversations That Shape It

When a conversation moves fast, most people either stay present or take good notes, not both. Every hesitation, offhand comment, or subtle shift in tone that ends up shaping a client's strategy quietly disappears the moment the meeting ends. To see how this plays out in high-stakes work, we followed the CEO of a global tech PR agency through a typical week of client calls, strategy sessions, and internal debates. Here's what his workflow revealed:

The messy-notes problem: Before Plaud, he was relying on memory and scattered notes, and says flatly, "the biggest pain was losing nuance." The one-call shift: After a single client call, Plaud had already pulled out the exact decisions and next steps his team cared about, and it changed their strategy. The alignment effect: His team now works from the same conversation instead of piecing together different notes and interpretations.

Head over to our blog post to see his full story: Blog Post (https://www.plaud.ai/blogs/user-story/inside-a-tech-pr-ceo-s-workday-and-the-conversations-that-shape-it)

plaud.ai
u/PLAUD_AI — 3 months ago

Today I learned: cleaner-sounding audio can make AI transcription worse (we tested this)

Ran into something counterintuitive while testing our recorder's audio pipeline: noise-suppressed audio (the kind that sounds "clean" to your ears) often transcribes worse than rougher, unprocessed audio.

Turns out noise suppression smooths the signal to sound pleasant, but that smoothing wipes out fine details in speech that AI models rely on to tell words apart. In noisy rooms, we saw transcription accuracy drop 4-5% on the "cleaner" audio.

So we stopped treating audio as one output. Now playback gets the noise-suppressed version (sounds nice), and transcription gets a separate, less-processed signal that keeps the detail intact. In testing, that came out to a 23.4% error rate in a noisy room vs. 30.3% on an iPhone recording, even though the iPhone audio sounded better subjectively.

Wrote up the full test here if anyone's into the technical side: https://www.plaud.ai/blogs/news/the-trade-off-between-sounding-good-and-transcribing-accurately

Anyone else run into this "sounds good ≠ transcribes well" gap with other recording/transcription setups?

u/PLAUD_AI — 3 months ago
▲ 21 r/PLAUDAI

First time ever: Plaud is now on shelves at Best Buy, nationwide in the US

Wanted to share something we're genuinely excited about internally. Starting late June, Best Buy has been rolling out physical Plaud displays into stores across the US. By the end of this week, around 225 of their roughly 900 US locations will have one live — about a quarter of their footprint.

For anyone outside the US: Best Buy is the closest thing we have to MediaMarkt in Europe or Currys in the UK — the default place people go to buy TVs, phones, and computers in person. This is the first time Plaud has had a presence in a major physical retailer. Up to now we've basically only existed online.

The setup is a 4-foot display, positioned right next to the TV section, which tends to be one of the busier aisles in the store.

Part of why this matters to us: AI recorders are still a pretty new category, and it's hard to get why one is useful until you've actually held it and tried the demo. Online, that means asking someone to click a link on faith. In a store, they can just pick it up.

If you're near a Best Buy, keep an eye out by the TVs — curious if any of you run into one in the wild.

reddit.com
u/PLAUD_AI — 3 months ago