u/Party_History2839

I’m an attorney at a small law firm focusing primarily on estate planning, probate, and business law. We’re exploring AI note-taking solutions for client consultations, and I’d appreciate hearing from anyone who has used Plaud or competing services in a professional setting.

Our primary goal is pretty simple: we want to spend less time taking notes during consultations while maintaining a comprehensive, accurate record of what was discussed. Often, several weeks pass between an initial consultation and when we actually begin drafting documents, and it’s easy to lose important details or context that weren’t captured in our handwritten notes.

Most of our consultations are in person, although we also have some phone and video meetings.
I’ve personally used a Plaud Note Pro and generally had a positive experience. We’re now considering Plaud Team, potentially using its desktop application exclusively without purchasing recording hardware (we like the Plaud Note Pro; we don’t like that it cannot be synced directly with a PC and must be synced with a phone/other mobile device).

I’d particularly appreciate feedback on a few things:

Plaud Desktop: Has anyone used it extensively for in-person meetings? How well does it capture conversations using a computer’s built-in microphone or an external conference-room microphone?

Accuracy: How reliable are the transcripts, speaker identification, and AI-generated summaries? Have you encountered significant omissions or inaccuracies?

Plaud Team: Has anyone deployed it across a small office? How well do its shared workspaces, permissions, and administrative features work?

Alternatives: Has anyone compared Plaud with Granola, Fireflies, Otter, Pocket AI, or other services? Did you find one substantially better than the others?

Confidentiality: For attorneys specifically, how have you approached client consent, privilege, data security, retention, and vendor confidentiality agreements?

Integrations: Has anyone had success incorporating these services into Google Drive or Clio workflows?
We’re not necessarily looking for the most sophisticated platform or extensive workflow automation. Our priorities are ease of use, accurate and detailed documentation, and reasonable cost. Ideally, we’d like something that can operate unobtrusively in the background without requiring much attention during consultations.

We’re still evaluating options and will likely test one or more before making a firmwide commitment.
I’d especially like to hear from people who have actually used Plaud Desktop for in-person meetings, rather than just Zoom or Teams calls. There seems to be considerably less information available about that particular use case.
Thanks in advance for any recommendations or firsthand experiences!

On paper, Sentinel seems like he should excel on Cryo archive, but I struggle to feel like I’m getting much value out of him.

I place snare mines on doorways where I expect enemies to approach from, especially passages between POIs to mitigate early-run spawn rushing. When posting up in a tight space to either defend or apply pressure, I throw down the defender system in a place that covers my teammates without exposing the system to gunfire. I use the motion tracker to gather intel when pushing or being pushed. I try to bring small arms for both of my weapons to get the most out of castle doctrine.

All this and yet, I just don’t feel like Sentinel contributes much. I rarely feel like my abilities made a difference. What am I missing? Is there sacred ball knowledge about mines or the defender system that I never heard? Is Sentinel just not good? Am I just not a good Sentinel?

I tried four runs on Cryo today. Every single time, we spawned in preservation. We are a solidly coordinated team with good comms and we know the map mechanics very well; experience is not our problem. But we’re not like the level 200 or 300 people we keep running into.

Even working as hard as we could to reach security clearance level two, in every single run we got spawn rushed by the team spawned in revival each time in less than two minutes, one time in less than 90 seconds.

What am I even supposed to do? I accept that spawn rushing is the strategy for this map, and I understand that revival has extra security monitors, but even so, this is just ridiculous.

What is the point of spending money for practice management software if your well-beyond retirement age supervising attorney isn’t going to prioritize his work based on deadlines we log in the software?

The rest of us try so hard to make clear what projects are on time, late, and very late to make it easy for him to order his work throughout the week, but he insists on never checking the software and instead just working from the mountain of paper files on his desk (which are NOT sorted according to priority, or according to anything for that matter).

Is there any hope of converting him to our digital system, or do I just pray he retires soon?

And they are all camping the doors to vault one with an endless supply of bubble shields and grenades :)

Nine days into season 2, and it’s already the same as late season 1.