Three developers, same story. They’re all off by about 99% on the size of their broker network.
I work in Mexico, marketing side plus I build software for developers here.
Started with a problem a client had. Big developer, solid company, kept saying he had around 3000 brokers selling his projects. But almost no sales were coming from them. So we asked the obvious question, where does the number 3000 come from? Are they registered somewhere? Do you communicate with them? Do they ever ask you anything?
Turns out it’s just a number in his deck that he repeats in meetings. The actual basis for it: they’re all in the WhatsApp groups and everyone has the Drive link. So we replaced the Drive folder with a platform to actually track broker activity. Three months in: 200 brokers. Not 3000.
We assumed it was a one off, maybe nobody had ever measured it properly. Then we did the same thing with another developer and with a master broker (agency holding an exclusive) and the ratio came out almost identical both times. Roughly 90% of the “network” hadn’t touched the project in months. Different company sizes, different project types, same number.
And there’s a second gap on top of that one. Registering a client at some point is not the same as actively selling. When we looked at who was regularly putting units in front of buyers, it dropped again, hard. Out of the original 3000 we ended up with about 25 brokers doing real work. Under 1%. The reason nobody knew is that the entire broker channel runs on Google Drive. You make a folder with the price list, floor plans, renders, you send the link to everyone who ever showed interest, done. That’s the whole infrastructure. Nobody can tell you who opened it, whether the broker is actually showing units to clients, which units get attention, or whether anything gets attention at all.
The part that got me though was the in house brokers. They’d invite agents to the platform, friends of theirs I assume. And those agents would register, probably just to be nice and support the guy, and then never open the inventory. Not once. So you’d see one in house broker who invited 50 people with zero active, and another who invited 10 and all 10 were working. You can’t see any of that in a WhatsApp group. It just looks like a big list of names. Meanwhile all three of these companies could tell me their Meta cost per lead down to the peso. And the B2B channel is statistically doing 60% of their deals. Is this normal outside Mexico? How do you guys actually work with brokers?