u/PeachyKingSure

I’m just trying to get some advice for my mother. She lives in a house converted into two apartments in Cedar Rapids Iowa. The property management company is “BRP rentals”. They have been AWFUL. Completely non responsive, left sitting water in basement multiple times despite work orders. Mold in basement due to that. Somehow the door that was “sealed” between the two apartments magically became unlocked and unsealed, leaving my mom completely open to her neighbors with no way to secure the door (who luckily are decent people). They took days to come solve that situation. My mom got home the other day and there was a letter on her counter from someone at the company, stating they sold the house and she has until end of July to vacate. So without telling her anything, they just let themselves into the house to leave this, rather than in the mailbox or in their support portal that they insist tenants use. This sits so wrong with me. Is there anyone we can report this to or something we can do to at least hold these POS accountable for being creepy and unethical? Obviously I don’t have high expectations, and we’re more than happy to try to find her a new place. But this is stressful for her to now know they just let themselves in. How often are they doing that? If they hadn’t left a note, she’d never have known.

I’m just trying to get some advice for my mother. She lives in a house converted into two apartments in NE CR. The property management company is “BRP rentals”. They have been AWFUL. Completely non responsive, left sitting water in basement multiple times despite work orders. Mold in basement due to that. Somehow the door that was “sealed” between the two apartments magically became unlocked and unsealed, leaving my mom completely open to her neighbors with no way to secure the door (who luckily are decent people). They took days to come solve that situation.

My mom got home the other day and there was a letter on her counter from someone at the company, stating they sold the house and she has until end of July to vacate. So without telling her anything, they just let themselves into the house to leave this, rather than in the mailbox or in their support portal that they insist tenants use. This sits so wrong with me. Is there anyone we can report this to or something we can do to at least hold these POS accountable for being creepy and unethical? Obviously I don’t have high expectations, and we’re more than happy to try to find her a new place. But this is stressful for her to now know they just let themselves in. How often are they doing that? If they hadn’t left a note, she’d never have known.

Hello! What questions or conversations did you have (or wish you had) if you did a hospital tour while deciding where to have baby? Thank you!