

Specialized App is SHIT
I have a new S-Works Levo 4. The bike is absolutely fantastic in every way, I love it! What I cannot seem to figure out is how in the world to make the Specialized app consistently track/record rides.
I open the app, hit record - it’s connected to the bike. It will sometimes record time, but no distance. But most of the time it just stays stuck on “auto pause” so I tried turning auto pause off. Then it recorded time with no distance.
I deleted the app, reinstalled and setup. Connected. Thought it was working today as I pedaled around the lot before taking off on the trail, it recorded .10 miles but as soon as I locked my phone and put it in my hip pack, it stopped recorded distance. But it did record the time. Doesn’t make sense to me and it’s getting quite annoying.
It has successfully recorded 4-5 rides fine, but 80% of the time it’s not. I don’t understand why it’s not. Locations access is set to always allow.
Has anyone else experienced this? What’s the fix? Is there something that needs to be turned on within the bike’s interface?