Start and End of Day Routine for Staff
Hi everyone, just wondering what everyone does with staff at the end of the day. I've worked at 4 different golf courses and everyone seems to do it differently.
I've worked at clubs that have a firm 5am morning meeting with the full crew, everyone gets jobs assigned, and then at the end of the day everyone ends up back in the staff area 5–10 minutes before quitting time, shoots the shit, and lines up at the punch clock.
I will say, this is probably the most formal and structured system I've worked under. The one thing I don't love is when someone finishes their afternoon job 30–45 minutes early simply because the work naturally worked out that way, and now I have to come up with "busy work" just to keep them there until quitting time.
I've recently started at a club that gives the staff quite a bit more freedom. Everyone has their jobs assigned ahead of time, but some guys will choose to start 10–15 minutes early. Then, if they finish something like mowing fairways and only have 15–20 minutes left in the day, they'll just head home.
It's a much looser environment, but the staff seem to really like having some control over their day.
So I'm curious what everyone thinks about this.
Is there a problem with giving staff that kind of freedom as long as they don't abuse it?
Obviously, I don't mean guys just deciding they're done at 2:30 every day. I'm talking about someone legitimately finishing their assigned work, doing it to the expected standard, and having 10–20 minutes left in the day.
As long as the work is getting done, does it really matter if they're physically there until the exact end of their scheduled shift?
And for those of you who have taken over as a new superintendent, how would you handle a crew that has been given this freedom for years?
Would you leave it alone and manage the people who abuse it individually, or would you establish a more formal end-of-day routine for everyone?
I'm interested in hearing how other supers handle this. Especially if you've tried both systems and have a preference.