u/PerformanceOk5713

Hey! I never really use Reddit but I thought this would be the best place to go, so I’m using an elegoo Neptune 3 pro and I’ve been having an issue where everything is printing fine, and mid print it will simply stop trying to extrude filament, it’s not a clog because I had cleaned it out, the gear on the top stops moving entirely, I had a second head which was brand new and even when I switched heads it has the same issue, I unplugged and replugged the ribbon cable on the top and readjusted it. I don’t really know what to do with this and was wondering if someone here has seen something like this before, Thank you!