
I can’t help. If anybody has more information than I have, please…
u/PersonalAmphibian765 — 1 day ago

“I have four reps, three emails and an Apple account. None of them open up the first time completely. The first time we’ll be without response and without an avatar. Requires - a forced close. It will re-open with the avatar, but will not respond to either the touchscreen or set up button. Force reopen again.again to get full functionality. They have to be forced closed and opened again three times, every time, for many, many, weeks.”