u/PeterTheGreat321

Hello! I work for a nonprofit cultural institution in New York City. We get a lot of people making short organic tiktoks geotagging our institution, and also consistently push out tiktoks geotagging our location from our brand account.

I noticed that TikTok's geotag will sometimes list a price ("10% off • From $11.67") underneath the geotag on mobile. This is incorrect, it's not the right price of admission, admission is more than that.

When you tap in to the geotag, there's no link to actually buying tickets directly on the institutional website. Below basic info and pics of the place, there's just an "Activities" section listed on the page, which looks to be advertising, and $11.67 price seems to refer to a third party's price for a mostly unrelated experience which is listed — in this case, a company called Viator's tour of NYC, which includes a "Pass By" of my institution.

I can see how this might be confusing to a potential visitor. Has anyone had a similar issue? anyone from TikTok lurking here who might be able to help? We haven't had a rep at TT for some years after someone left.