TikTok ads manager account suspended with prepaid funds in it, my business is suffering
Anyone have experience with getting suspended accounts back up and running ?
I was running ads for 2 years everything was fine then 2 months ago I cranked up ad campaigns myself manually I went from 2 to 6 ad campaigns and the account got suspended they said for the following reasons
“Our review indicates that your advertising account may violate TikTok’s Advertiser Account Policies. Prohibited behaviors include bypassing ad processes or disrupting operations; using deceptive or misleading content; mass posting or network exploitation; tampering with ad components; misusing public-figure likenesses; employing unapproved payment methods; and failing to comply with data-collection standards.
We have used automated measures in making this decision.”
I have always ran same videos no issues (housing sector)
Then I reran ads on an old Tik Tok ads manager account I had and they worked but then I stopped for a bit due to lack of funds. This morning I set 1 campaign with 6 creatives to run at 8am and within minutes that ad account got suspended as well and got same message. I have money prepaid on the first account that got suspended without being able to get it out its so frustrating