Can't select TikTok-only placement in Website Sales campaign — 90% of traffic is from Pangle (pangleglobal) with zero conversions
Hi everyone,
I'm running a Website Sales campaign (Smart+ / new unified workflow) targeting Serbia, $20/day, optimized for Purchase. Since yesterday:
- 19,787 impressions, 525 clicks, 2.65% CTR (suspiciously high)
- CPC around $0.04
- 1 add to cart, 0 checkouts, 0 purchases
In Shopify analytics, sessions by referrer show:
- pangleglobal: 570 sessions
- tiktok: 52 sessions
So ~90% of my budget is going to TikTok Ad Network (Pangle), and the traffic looks like bots or accidental clicks.
The problem: I want to run ads on TikTok only, but in the Placements section I don't have the "Select placement" option. It only shows "Eligible placements: TikTok, including search results, TikTok Ad Network, Global App Bundle" with no way to uncheck anything. I already tried clicking "Switch to custom targeting" in the Audience targeting section, but nothing changed.
The block list option only accepts specific bundle IDs, and I don't know which apps my ads were shown on.
Questions:
- Has anyone found a way to get "Select placement" to show up in the new unified campaign flow? Is it region-specific?
- Is there any workaround to exclude Pangle / Global App Bundle completely?