Anger Over To Go Box Charge
In my late teens and early 20s I worked as a waitress/server at a small diner that had multiple locations in my city. Most people ate in but occasionally people would place orders for pick-up over the phone or come in and place to go orders. One late morning, a woman came in and ordered eight meals for herself and her co-workers. I went over to man the cash register. I rung up the meals which automatically added a 25 cent charge for each of the eight boxes. That added an additional $2 to the total. The woman looked at the total and instantly became angry. She demanded to know why there was an extra $2 charge.
During this time I had a close relative in the hospital so my nerves and patience were already tightrope walking. However, I remained polite and explained that the extra charge was for the to go boxes. The woman replied that that was ridiculous and she wasn't going to pay it! I then politely informed her that the charge was automatic and set by the owner. She went off on me and demanded to speak with a manager. I was seething but remained quiet as my manager was the short order fry cook and literally heard everything. Without turning away from the grill she confirmed sternly that each container was 25 cent.
The woman continued to go off. My manager packed the food and the woman snatched the bags from me. She had an abundance of lips on her face in which she made look longer by poking them out as she was going off on us. As she left out I exploded in anger and called her some unflattering names. My manager's favorites were, "duck mouth heffa" and "infinity lips" 😮💨. It wasn't a good day for me...