Faulty embedded delinquency error is destroying my credit
Since starting repayment I have made every payment in full, on time. However, since March I started receiving “Past Due” notices for $0. They call it an “embedded delinquency” and its now showing up on my credit report as a having payment that past due over 120 days. I have called, minimum, every month for the past 5 months, spoken to supervisors, and had my request “escalated” several times. Every time I’m assured it will be resolved in 10 business days. It never is.
I can’t really afford it, but at what point do I have to get a lawyer?