u/PrestigiousLocal6475

Installing a new PDK system at a local commercial building. 3 doors. 2 strikes and one mag lock. The two strikes are working great but the mag lock is kicking my ass. I can manually trigger the relay, and doors open but when I put in a pin, even though in “live events” it shows access allowed, the doors don’t open. Any insight into why this might be or what I should look at? I’ve got everything wired up how the manual shows. We generally use altronix ACM8’s with a dry contact from the controller, but this one we are trying to use the controller to power the 12v mag.