AVOID BOOKING KENEATH/NETH DEL MORAL MANAGED PROPERTIES
AVOID BOOKING KENEATH/NETH DEL MORAL MANAGED PROPERTIES
WORST EXPERIENCE!!!!!!!!!!
Please avoid po LUXURY HOTEL TYPE HOTEL listings in newport. There's nothing luxury about this place! If you booked in this place, they will not take you in eventhpugh you have a confirmed and paid booking because staff will want you to call the owner/manager first, which is this Neth del moral. And oh my goodness, she is so UNPROFESSIONAL and IGNORANT!!! NO response at all!! There was a review that also says she didn't respond because she is on vacation!!! Can't they find a hired person to cater to the guest? Reviews also say many had to wait for HOURS before checking in because she wouldn't answer her phone. What happened to us is we can't afford to wait for her for HOURS because we came from a very long flight and already exhausted. The staff is also unfriendly and doesn't want to deal with the guest. We paid through agoda, did not get accommodation, and there's no accountability from the owner at all. Staright up scam!!!! It's like robbery in daylight. If you had a positive experience with her place, then good for you, but not for many of us, unfortunately. No amount of comfort will make us feel better. We paid and treated like trash by the property.