You bought it, but Apple kept the deed
I've been running computers since the early '90s. Started on an IBM PS/2, a 286, back when you had to actually understand the machine to make it do a damn thing. Thirty years later I run Windows every day and Linux when it suits me, and both of them work. Neither one takes a genius either. You just have to be willing to read up. That's the whole price of admission. A little patience, a little reading. Most people are too impatient and too lazy to pay it, and that laziness is exactly what Apple has spent three decades cashing in on.
Here's the thing I can't get past. Happened a couple months ago.
I was setting up a Ring doorbell for my folks. My stepmom's on an iPhone. To get the app working I needed into her Apple ID, and she didn't know her password. Half the time she doesn't know which password goes to what, that's just her, and that's fine, millions of people live in that exact spot every day. So I go to reset it. The thing anybody should be able to do, standing in the room, with the phone physically in my hand.
And Apple's answer, basically, was that they'd need to assess whether or not they could even give me a password reset. Sit with that one for a second. A multi day waiting period while Apple decides whether the owner is allowed back into their own account. And the kicker, the part that should make your skin crawl, is they offered to speed it up if I handed over a credit card number to confirm identity. Pay a toll to get into your own account faster. Read that again.
Now somebody reading this is already typing "that's just how Apple does it, it's a security feature." Stop for a second and hear what you're actually saying. You're telling me they built it on purpose so the owner can't freely get into their own account. You think that's a defense. It's a confession. "It's by design" means the disrespect was intentional. You're not arguing with me, you're agreeing with me and calling it a feature.
Here's the part that isn't up for debate. I bought the product. My folks own the hardware. The owner decides when and how he gets into his own property, not the company that already took the money and kept a key it won't hand over. You don't buy a house and then wait three days for the builder's permission to change your own locks. You don't buy a car and file a request with the factory to start it. You own it, so you reach it, when you see fit and how you see fit. The second a company keeps a key to the thing you paid full price for and makes you ask permission to use it, you didn't buy a thing. You rented access to it and they kept the deed.
That's the whole game right there. "You will own nothing" isn't some future they're warning you about. It already shipped. It's in my stepmom's pocket, and it made me sit and wait for permission to get into something we paid for, then offered to sell me back the speed.
And it isn't just the account. It runs all the way down to the dumbest little thing. The trackpad on their MacBooks doesn't even physically click anymore. It's a fixed sheet of glass that fakes a click by buzzing against your fingertip, and Apple's own engineering flat out describes it as fooling you into thinking the pad moved. Then they pile hidden pressure levels on top of the fake click, so a light press does one thing and a harder press does another, which means a click isn't a click anymore, it's the machine guessing how hard you meant it. Even Apple's own reviewers admit the thing takes, their words, concerted retraining of muscle memory. Retraining. To click. Something that's worked the same way since the mouse was invented.
And before the "well it's configurable" crowd shows up, yeah, I know, you can dig three menus deep and tune it back toward something sane. But the default is the product. Ninety nine percent of people never touch the settings, so whatever ships turned on is what the thing actually is. Apple chose to ship the fake click and the whole grandiose mess switched on out of the box, and then bury "make it act like a normal button" somewhere most people will never look. A thing built right ships simple and lets the power user add the complexity. Apple ships the showroom and makes you excavate the simplicity. That's backwards, and it's backwards on purpose.
I'm not asking for my computer to be dumbed down. I'm not asking for less power. I learned on a command line, I'll read a manual, I run Linux for fun. I'm asking for less theater. Make the simple thing the default. Let a click be a click. Let the owner hold the keys to the thing the owner bought. That used to be the floor you started from. Apple spent thirty years convincing a whole generation that the floor is a luxury, and that handing the keys to the manufacturer is what "it just works" means.
It doesn't just work. It works for them, and the people raving about how easy it is never noticed they stopped holding the wheel.
I'll keep my Windows box and my Linux partition. They make me read up, and in return they hand me the keys. I'll take that trade every single time over a pretty machine that keeps the deed to itself.