Technogym App stopped syncing distance to Apple Health
I have a Technogym Run and am using the Technogym app on an iPad, iPhone, and Apple Watch. The iPad controls the treadmill; the watch monitors heart rate; the iPhone is apparently necessary to sync the watch to the iPad.
Until recently, everything was working fine and every workout correctly appeared in Apple Health.
Just recently, the workouts in Apple Health stopped including distance and calories -- instead, they all show 0.0 miles and 0 calories. The heart rate and duration are still logged.
I thought this might be a permissions/privacy thing but I've checked all health/permissions/privacy settings I can find on all three devices and everything is enabled.
I've also tried uninstalling and reinstalling the apps on all three devices and granting permissions again when asked.
None of these have made any difference. I'm still getting 0.0 mile runs in Apple Health.
Has anyone seen this problem? Any tips for fixing?