u/Quack-Zack

▲ 2 r/psvr2

Fellow PSVR2 sent-in-for-repair Owners, how long did it take?

Had a PSVR2 sent in for repair (right controller drift and AR coating damage), it was received on Friday, "received" and started repair today at 8:30 AM and then finished 10:30 AM.

I've done a few RMAs in the past, GPUs, RAM, Motherboards, etc. It's usual ballpark is 5-10 business days, though sometimes I had 2-4 weeks. So 2 hours is crazy fast for my usual expectations, did my repair get rejected or not? Cause if so, I thought Sony holds it hostage until you pay the return shipping cost so you can compensate them for a repair that's not covered under warranty.

Has anyone else RMA their PSVR2? Was it as fast? Is Sony just fast or did they think "hell no, the customer's at fault" and threw it back in the box and shipped it back.

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u/Quack-Zack — 3 days ago