Verizon Phone Will not unlock, file FCC complaint?
I have a phone that was paid off and removed from the vz business plan. It should have unlocked automatically. Called them twice and chatted once. They act like they are unlocking it for me and promise to reach back out in 2 days, and then nothing happens. When I call back and ask about it, they tell me that it's unlocked. If I call back and don't tell them about the previous call, they confirm that it's still locked. I've heard this happens a lot. Is filing FCC complaint the only option left?