Home health aide coverage after hospitalization
TLDR; trying to determine if it’s Medicare or home health agency that’s the problem and if it’s worth it to try to find a different agency or we’ll get the same answers.
My mom just got home after a month in the hospital and an acute rehab. She went in to the hospital just barely able to walk for a fall and now is completely wheelchair bound and with a catheter. Coming out of the rehab, the social worker said in her experience she would qualify for somewhere around 20 hours a week, which would be really helpful for the bridge of finding long term care considering she needs assistance for every transfer, toileting, showering etc. the supervising nurse from the agency today came and told us 6 hours a week total for 2 hours MWF, we have no say on time and it can be whenever not consistent timing. He wouldn’t tell us straight if that was because that’s all Medicare covers or because of their staffing, she will also only be getting skilled nursing 2x a week for the catheter maintenance. Other big issue is they are telling us it’s a full week and half till some one can come; considering this is meant as a bridge coming out of a facility I’m alittle lost on how that’s acceptable, chances are we’ll already have an actual aide starting making this service kind of moot and also if they’re not able to give us a schedule a head of time there’s no way to plan coordination. I do understand her case is atypical for 2 reasons 1) she is currently in limbo on a diagnosis so we keep hitting a wall in a lot of places of things not being covers (they think it is probably als but she needs to get to specialists to confirm a diagnosis.) 2) besides the catheter she is mostly medically stable. I want to know if we’re getting f’ed over by this agency or it’s just Medicare itself that’s the problem. Secondary would be now that we’ve have the intake visit from this agency how much of a hassle would it be to switch if it really is the agency. We are in a major metro area and are more or less straddled between what is probably two territories so I’m thinking one that is more based out of our adjacent county could be better than this one.