u/QuoteKitchen7702

Need help regarding paypal ban

Need help regarding paypal ban

Im a freelance cosplayer who wanted to use Paypal to recieve payments from overseas clients and the day I opened my online Ko-Fi store I had recieved a total of 130 USD from fans. Paypal had flagged this which I had no issue with considering the amount was high for an account that had been inactive for months, so I provided them with the information they requested and rechecked that the whole process for Paypal's AUP. A day after I'd provided all my information I was sent an email saying I'd been banned from using the app with my earning currently stuck in limbo.

I contact their customer support and was told that they would have their back end team look into it, and I also emailed several of their emails including their executive offices and ppelce@paypal.com and earlier today I was sent a reply stating:

"For security reasons, it has been deemed that there is too much risk associated with your account to allow it to be used any further"

"We are parting ways at this point and the decision cannot be overturned"

"We appreciate your interest in PayPal; however, our decision to leave your account in permanent limitation status is final"

...

I'm not sure what to do now regarding this anymore besides taking legal action.

u/QuoteKitchen7702 — 1 day ago
▲ 6 r/paypal

Help Regarding Paypal Ban and potentially undoing it

Hi I'm a person in her early 20s living in the Philippines who's new to online banking and wanted to use Paypal to recieve payments from overseas clients and the day I opened my online Ko-Fi store I had recieved a total of 130 USD from fans. Paypal had flagged this which I had no issue with considering the amount was high for an account that had been inactive for months, so I provided them with the information they requested and rechecked that the whole process for Paypal's AUP. A day after I'd provided all my information I was sent an email saying I'd been banned from using the app with my earning currently stuck in limbo.

I contact their customer support and was told that they would have their back end team look into it, and I also emailed several of their emails including their executive offices and ppelce@paypal.com and earlier today I was sent a reply stating:

"For security reasons, it has been deemed that there is too much risk associated with your account to allow it to be used any further"

"We are parting ways at this point and the decision cannot be overturned"

"We appreciate your interest in PayPal; however, our decision to leave your account in permanent limitation status is final"

...

I'm not sure what to do now besides escalating further and contact the BBB and my country's government offices for support.

reddit.com
u/QuoteKitchen7702 — 1 day ago